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Nykaa.com — wrong item delivery by nykaa.com

Website:NYKAA.com

I ordered nykaa.com for a wow aw professional anti wrinkle serum on 23.12.2017. Order no.[protected]. I have paid rs. 2009 (Price offered by nykaa.com) for that product. But i have received wow professional anti wrinkle serum cost of which is rs.799 (Price offered by nykaa.com). I have complained several times to nykaa.com. But they did not take any action. Kindly do the needful to cancel the order and to refund my money.
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I ordered colorbar just smoky kajal and when i received the product it was broken into pieces...its so frustrating. . I need product replacement of the item as soon as possible...its a prepaid product..
Please help

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