| Address: | Mumbai | | Website: | www.google.com/aclk?sa=l&ai=DChcSEwi2veK2ptr5AhWiN3IKHaZHDXEYABAAGgJzZg&sig=AOD64_1UK7WujeQCV6JzKCUKjOTHVaZzuA&q&adurl&ved=2ahUKEwif_dq2ptr5AhVPzHMBHTRRBr8Q0Qx6BAgEEAE |
Nykaa have not sent the product according to the item details mentioned in the invoice which is
SG-EyebrowT - Signaxo Portable
Eyebrow Trimmer & Facial
Remover All In One For Women
With USB Charging(1 pieces)
The product they have sent is not a Signaxo brand and they have sent some cheap no name brand which is clearly visible in the photo I had attached to them. I did not know that Nykaa is a fake unreliable website selling cheap stuff and misleading the customers. They have not refunded my amount of Rs. 950 and are telling that the no name product is Signaxo and this is the reply:
This mail is with reference to your Order ID: NYK[protected].
Please note, as per our return policy, all electronic items that are available on our website are non-returnable.
Electronic products comer under brand warranty hence can only be replaced or repaired by the brand itself.
Also, the product delivered to you is not wrong.
The brand name does not come on the brand box or the physical product.
If your product is defective it will be inspected by the brand and in turn if eligible brand will provide a replacement or repair.
I wouls like to file a formal complaint against them to take back the cheap product and return my Rs.950
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