Nykaa.com — Wrong product delivered and bad delivery | |||||
I ordered 6 items from nykaa.com and i got one free makeup pouch.but they divide the order in two parts and i got only 5 items yet.they didn't even ship my 6th product and my free pouch.and also the parcel box have some ants in it i have to put it aside in sun then only i able to open it. and this is not all.they delivered me the wrong shade of eyeshadow.i ordered the shade 02 and they delivered the shade 01. my order number is[protected] Was this information helpful? | |||||
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+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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We wish to inform you that your order was shipped in 2 shipment out of which the 2nd one was delivered on 8th July 2016.
We sincerely apologize for the wrong product that was delivered to you. The details against the same have been forwarded to you by the support team. Incase of any query you can contact us on[protected] or write back to [protected]@nykaa.com