Nykaa.com — wrong product delivered no one cares in nykaa website

AarthiVelumani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400013

I have ordered maybelline and color bar lipsticks but they delivered different products like huda lipsticks and some bb cream. When i raise a complaint simply they are saying everything is dispatched correctly so we cannot initiate return. This a really worst service. They never mind about customers. Simply ignoring customers problem

Wrong product delivered no one cares in nykaa

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May 03, 2019

Updated by AarthiVelumani I have ordered maybelline and color bar lipsticks but they delivered different products like huda lipsticks and some bb cream. When i raise a complaint simply they are saying everything is dispatched correctly so we cannot initiate return. This a really worst service. They never mind about customers. Simply ignoring customers problem
I was the one recommend this app to my friends bt i have uninstalled the app now. Will convey it to my friends as well. People do not buy from nykaa the customer service is worst one when comparing with other website. Simply they are closing the compliant putting a stupid statement we cannot help you

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Nykaa Customer Care

from Mumbai, Maharashtra

Dear Customer,

We apologize for the inconvenience caused to you.

We request you to kindly share your Order Number and we will get back to you within the next 24 hours.

We are looking forward for your response.