[Resolved]  Nykaa.com — Wrong product received sunglasses

Website: www.nykaafashion.com

I had ordered sunglasses from Nykaa worth rupees 6000/- and received wrong product. Immediately I called customer care about this and raised complaint to raised return request and provide the refund. But after 5 days they are saying they delivered right product and denied to return the product. Please help. Here is the order id : NYK[protected]

Also attaching the images of glasses what I ordered and what I received..
+4 photos
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Feb 25, 2025
Complaint marked as Resolved 
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