The delivery person is not coming for the pick up. Everyday get a message -Hi,
The pickup of your return item from your Nykaa Fashion order has been marked for rescheduling as requested.
Please choose a preferred date for next pickup attempt.
Pls note that I am not requesting the rescheduling. Also nykaa chat is least helpful as seen in the attached screen shots as well as the call also gets disconnected. How do we get issues resolved?
Even after repeated complaints I got the same message again.
They just close my ticket as below -
Greetings from Nykaa Fashion!
Ticket ID[protected]
This is in reference to your order number NYK[protected]
As per the system product will be picked up sometimes as our third-party field executive is 'Out For Pick Up', but do not worry as you will be contacted just in a while by the field executive.
You shall also receive a pickup notification on your registered contact number.
We look forward to welcoming you back at Nykaa Fashion soon.
Note: Nykaa Fashion DOES NOT solicit confidential details like your OTP/CVV/PIN/Card Number either through Calls/SMS/WhatsApp/Surveys/ mail/Link or any other means. Please report suspicious activities to [protected]@nykaafashion.com.
Regards,
Sumeet Hati
Team Nykaa Fashion
www.nykaafashion.com
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