Nykaa — maybelline powder matte lipstick

Address:Opp. Vastu Vihar Phase 4, Janpur Bodhgaya, Gaya, Bihar, 824231
Website:www.nykaa.com

I ordered 1lipstick - maybelline powder matte. It has very hard smell and it's even broken in 2 parts and that also in very even way which is not normal. I received it on 25 may 2019. I complained the same but they didn't entertain. Even after my complain mail i got a call from nykaa and when i was detailing about my doubts they disconnected the call in middle without listening me. How can i expect any cooperation from them. My order number is nyk[protected].
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I have not received an item from order number NYK[protected]. Have contacted their chat support and written to them as well but not resolved. Either send the product or refund the money. Calling did not help as they keep me on hold for a long time and cut the call. Absolutely pathetic customer service.
I placed a order on 31 of may and i received a message that you received your order within 24 hours or in between 1 and 2 of june but now almost 6 days passed and i have no message about my order if you cannot deliever please dont send false messages like this want to cancel my order respond me as soon as possible

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    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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