Nykaa — my product delivery is delayed

Address:Jaipur, Rajasthan, 302021
Website:nykaa

I placed my order on 16th may and they promised to send the product between 17-21 may and now i have not got one till today i know rhat its been only one day but i need to no abt it so that i can arrange something else from another website...
Order no #[protected]
Courier =wow expess ; who is not even bothering to update the status of tracking
Awb#c[protected]
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My account debited the amount but i did not get confirmation for order placed. There are no messages and nothing is being shown in my orders. Help.
I ordered some products today and paid an amount of 549rs, which was debited from my bank account. But the transaction failed and order was not successful. My order is placed under the name of Sarita Shukla. I would want the transaction problem to be looked upon immediately.
shivani___'s reply, May 26, 2018
I ordered some products today and paid an amount of 968rs, which was debited from my bank account. But the transaction failed and order was not successful. My nykaa account is under the name of khruve naroh. The items ordered were from volcanic nose pack from innisfree, batiste dry shampoo and face masks fromthe face shop. I would want the transaction problem to be looked upon immediately.
I ordered first time from nykaa and you people are cheating with your customers . Stop doing business in India . It's annoying and heartbreaking . Give my money back or i will take legal action against you .
I have not received my product that I have ordered from the website of Nykaa.

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