Nykaa.com — amount not refunded

Address:670593

I ordered 4 products from nykaa but only 2 product was delivered and other 2 was returned about 2 weeks ago. I cannot even see the return status. Even the product was not returned by me. I dont know how it was returned. Even it was returned it is the companies responsiblity to refund the amount. It is very dissappointing. Help centre is of no use.
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Hello, I was supposed to get my order by 3rd Jan but I didn't get any call for it. I thought there might be some network problem so I waited for another 2-3 days and it's already 7th Jan but I haven't got my order yet.
I bought a matt lipstick from your store...shade name is janhvi...when i applied, my lips got rough after applying that and i felt like i have applied a chemical on my lips...i felt very wierd till 24 hours of applying that...Highly unrecommendable product.i want my money back.very unsatisfied.

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    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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