Nykaa.com — complaint for my refund status

Myself rajesh majumder, i ordered 5 items and 1 items was free on hot pink offer from nykaa. I paid rs-1160/-through my debit card on 26th july. As soon as the money got deducted, and i checked my order but i see my order was not placed. Even i have no received any message from nykaa. My money has been deducted. And nothing shows up in my orders in naykaa.com. Which means no order placed.
Kindly fix the issue or refund the amount rs-1160/-as early as possible.
Name rajesh majumder
Account no +ph no [protected]
I am enclosing my ordered details.