Nykaa.com — Delivery is super late

I placed my order on may 30th and i didn't receive my package til date. It's almost been a month now. I am calling their customer support daily and no one is giving me a solution. I do not want the products anymore and i request a refund. They are not doing that also. They want me to wait forever even if it takes another year. I am really worried about my money and i do not want the package anymore.