Nykaa.com — elle 18

Address:	New Delhi, Delhi, 110064
Website:	Nykaa

Had a very bad experience with nykaa. We have ordered some items thru the site and the initially:

-u dont know when the products gets delivered

-u have no idea which product is available and which is unavailable. They will make you to buy the product and there after once invoice is generated they will say that they couldn't able to ship the product since it is unavailable and they will not even say the tentative time to make the product available as well.

-they will show different colors with the product codes and the original product color will be different.

-finally funny part is once we ask for the replacement, they will simply say, we have to pack this product on our own and send it to them again and then only then will replace this.

Such annoying. When i tried to customer care and they responded that they will not do pickup since it will incur additional charges to them.

So i have decided not to buy the products from this site as they are giving useless answers to the customers and there is no owning of responsibility.