Nykaa.com — I am complaining about a product that I ordered but not received

 
1 Review
Anandpur Sahib, Punjab, India
 Taniab on Jan 25, 2019
I ordered a face serum on 14.12.2018 but haven't received the product till date after numerous calls made to the customer care nothing has been done so far every time they have assured me that my order will be delivered to me within 24-48hrs but no action has been taken this is highly irresponsible of nykaa team and because of which i have face lot of inconvenience this is a very bitter experience and i would recommend to not to trust the nykaa team . i have suffered a lot because of them horrible experience
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    Customer satisfaction rating
    7%
    Complaints
    591
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    Resolved
    37
    phone
    +91 92 2220 1010 [Customer Care]
    location
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    Nykaa.com - I am complaining about a product that I ordered but not received