Nykaa.com — I have received a used old other brand hair dryer in the box of the product I had ordered. | |
I have received a used old other brand hair dryer in the box of the product i had ordered! It was miss placed by someone in Nykaa.. and i had reported this from the day I received the product but Nykaa has rejected my return request for no reason. I feel cheated . I had ordered a Nova hair dryer but got an other brand old used product in Nova’s new packing. And they are rejecting to resolve this issue saying that there no fault from there side.
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We regret to hear this.
As we are unable to locate any details of your order under your name (Bhazi), we request you to please email our support team at [protected]@nykaa.com with your Order number / registered email ID /Contact no. so that we can address this at the earliest.
Regards,
Team Nykaa