Nykaa.com — not refunding my money

 
2 Reviews
India
 SonaGupta on Dec 14, 2018
I ordered the brazilian wax on november 12, 2018 which was returned and picked up on november 14. Since then, they say refund has been initiated. I follow up every week and i haven’t received my refund as yet. Crappy and # customer service. Bunch of crooks sitting there and every week they come up with an excuse with the ifsc code or something.
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Money was deducted from my acc but order placed wth

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    Customer satisfaction rating
    7%
    Complaints
    437
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    Resolved
    23
    phone
    +91 92 2220 1010 [Customer Care]
    location
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    Nykaa.com - not refunding my money