Nykaa.com — refund not initiated

Nykaa.com — refund not initiated

A Anjali_652 from Indore, Madhya Pradesh

I have ordered few products from nyka but couldn’t get it and they also dint refunded me back even though its being around 15 days since i ordered the products and waiting for my refund. All of there executives are saying there different statement regarding this they are also not connecting me to the management. They are also not ensuring me the exact time for refund. Was this information helpful? No (0) Yes (0)

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Nykaa Customer Care

from Mumbai, Maharashtra

Hi Anjali,

We regret to hear this.

As we are unable to locate any details of your order under your name (Anjali_652), we request you to please email our support team at [protected]@nykaa.com with your Order Number / registered email ID /Contact no. so that we can address this at the earliest.

Regards,
Team Nykaa

Bhawna Jaryal

from Mumbai, Maharashtra

I had placed an order through online payment and then i canvelled the order...but they are not giving my refund...i talked with customer care they said that they had given the refund but i didnot get any refund...it has been more than 20 days i am waiting my refund...plzzz give my refund back...