Nykaa.com — refund not received and duplicate product delivered

 
3 Reviews
 Geetanjali shah on Mar 7, 2018
I have returned the product and its been a month and i haven't received the refund amount. Also some of the nykaa.com product are not authenticate and are duplicate. I have ordered faces (Midnight rose) lipstick and the colour and texture is totally different from the one i bought from the faces outlet in mall.

I hate customer service of nykaa. They do not resolve the issue on time.

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Comments

Hi this is to inform that inhave recently purchased ‘the face shop chia seed lotion from ₹1080 as it was in offer for 20%. I just recieved the item today and when i checked nykaa it was just 502 for 15% off i want refund or another bottle .

How h get message if order is not succesfully conform.

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    Customer satisfaction rating
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    Nykaa.com - refund not received and duplicate product delivered