Nykaa.com — the system

 
3 Reviews
 itsaaseeya on Aug 31, 2018
I had ordered a product and it got returned by itself and I was not notified about it. And when I asked them about it (on phone) they seemed to be not know what was the issue. I wanted to know about what happen that it was returned when I did not ask of it to be returned but no reply. They only said sorry.
Again I ordered but the same think happed.
Very irresponsible people and no proper management
Bad customer care mangement

Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

This product is very harmful on my face. Redness and itching.i mens side effects.

Order id:[protected]
Awb:P[protected]
I have already paid for the 2 items.And i haven't received the parcel yet.Still it shows returned even though i didn't asked for a return.Please take note of it as soon as possible.I have already PAID.Also they didn't call me before returning.

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    Customer satisfaction rating
    7%
    Complaints
    375
    Pending
    8
    Resolved
    19
    phone
    +91 92 2220 1010 [Customer Care]
    location
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    Nykaa.com - the system