Nykaa.com — this is regarding the order number nyk[protected]

Shraddha Parab

from Mumbai, Maharashtra

Address:

4000060

I had place order on nkya worth rupees 904. Also pyament was done online via debit card. I had received the message saying that the order is delivered but however the package is still not delivered to me. I called at the help desk for cancelling the order. However the excutive said that even after cancelling the order i would not get my money back. I need an explanation as in why this is the policy. I have not kept the payment pending from my side. Everything is done from your side. If there is a miscommunication with your delivery partner why should i suffer. Please cancel my order and give my money back

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vihan sharma

from Khaur, Jammu and Kashmir

I was losing bunch of hair on daily basis. losing hair is like losing part of me. I had long hair but due to continue hair fall my hair becomes short and thin too. I tried lots of medicines but get nothing in return. Then my parents suggested me to go with ayurvedic medicines. Online top ayurvedic brand is arogyam hair care kit. I ordered 1 month kit for trial basis and it shows me some results, then doctor advised me to complete the treatment. I completed this treatment and you won't believe ... i got my lost hair back and now i have long, shiny and bouncy hairs, All thanks to arogyam hair care kit

vihan sharma

from Khaur, Jammu and Kashmir

I tried all kinds of creams and medicines for my problem of Acne, but nothing worked. For more than a year, I had these terrible, painful boils all over the face. It was so embarrassing! In just two months of Ayurvedic treatment with Arogyam Pure Herbs, all my boils disappeared and I am feeling much more confident now. Their diet advice also helped me improve my overall health to a great extent.Thanks to Dr Vipul Sharma

Akanksha Raturi

from Mumbai, Maharashtra

Its regarding my recent order. I did not receive it yet however its delivery date was 31st July 2019. I have called to customer support and also e mailed them but i did not get my order. They don't reply too. Not customer centric.

Nykaa Customer Care

from Mumbai, Maharashtra

Hi Shraddha,

We apologize for the inconvenience caused to you.

As we have checked, your issue has been resolved by our customer service personnel. Please do refer to Ticket ##4848379 (email) for more details.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.