Octafx.com — Fraud company cheat to customers by giving them 50% bonus I lost 500$ just because of these frauds | |||||
My trading account with octafx.com is 12546516 as per my offers I get 50% bonuses on my every deposit so I deposited more then 400$ so as per company policy I got 200$ more on my deposit so now which became 600$ but I am shocked to see my trade got automatically closed when I have 150$ was still there in my account I lost more 500$ my hard earn money with this borker they are just cheating with us and making money in there app itself have so many errors which I guess they never improve like if you try to change your stop loss or take profit figure in your trade the number are keep changing and when you talk to there customer care they don't have any solution they just start telling you policy but when you deposit money to them there is no policy and conditions are mentioned I am sharing all screenshots I am completly frustate and hopeless my entire month salary was gone in fraud company they are doing scams and giving big ads to attract people never trust this app and never trade with them they just fraud they will take your every single penny please see my screenshots which I already attached with this complaint there websites shows cars and all but trust me you come on bycycle if start trade by using this app they are frauds if you want to know more email me at [protected]@gmail.com Was this information helpful? | |||||
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Contact Information
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines
India
India
www.octafx.com
File a Complaint
Please excuse us for not replying sooner. We weren't present on this forum before, but we're trying to cover it now.
We're very sorry that your trading results were less than successful. As we can see, your deposit bonus was cancelled because the orders you mentioned closed by stop out. Please remember that bonus could get nullified when your equity falls below your bonus amount, and this information is available in our terms of service.
As for our reputation, OctaFX is a reliable Forex brokerage with over 11 years of experience worldwide. We ensure the highest standards of our services and always comply with our payment obligations. You can email us at [protected]@octafx.com, and we'll be happy to look into your case closely together and see what we can do for you.
We're looking forward to hearing from you soon.
Kind regards,
OctaFX Rep.