Odexpay.com — phishing and scam...have paid money for premium account membership.

Website:www.odexpay.com

Today, i signed up for a website Odexpay.com who claims to be top paid survey provider website of india and had partnership with many big companiea like vodafone, disney, paytm and all...

Registration process is free but then after completing surveys it ask you to upgrade your account for 499 rupees via paytm..
I have paid them 499 rupees but my account has not yet been upgraded it has stuck on that they will confirm the payment and after confirmation my account will be get upgraded...there are people on third party websites having same issues of account confirmation waiting since months... and thier account never get verified...there is no response for the emails i have sent to them.. the site pretends to be legit but its a fake and phishing site...
There is only fax number mentioned on the website and they claims to be in karnataka... While searching for the databse on whois domain lookup ... It comes that the site registrant is from uttarpradesh... Now when i searched google for the site.. it comes that it is a new website and many people have paid money and didn't get the service they are promised for.
I want my money back. If you need i can provide the paytm transaction report.
You can find the transaction report screnshot attached to the post.Also i have attached the partners list and the message appearing on the website.
If paytm or any other big companys as the site claims has partnered with this site then you must also involve them because kisi bhi chori me chori krne waley ka sath dene wala bhi chor hi hota hai...

Please sir! I want my money back please.
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Jun 05, 2018
Updated by Vazahat
Attached is the vodafone mobile no screenshot and wallet no of paytm of the odexpay.com owner... Which i got from the website itself... The number is switched off...number is also o[censored]ttar pradesh...
Wallet no is the mobile no.

Jun 07, 2018
Updated by Vazahat
3 days ago, I have created my account on Odexpay.com and have paid rupees 499 for account upgradation...

Since then my account is stucked on verification process...
And they didn't responded to any of my mail untill i filed a complaint against them..

After filing the complaint i got an email from their side that they will upgrade my account... And i have to submit my kyc documents...
But they are also warning me that they will put my account on hold... Because i have filed complaint against them...

First of all the website itself has not satisfying content... And it doesn't seems to be legit... Spelling mistakes are all over there and many of the email address provided on the website are broken or doesn't exist...

Company use third party email addreses to mail the user...
As they have put my account on hold and demanded to take my complaint back...

I have marked my previous complaint as resolved they have not yet resolved my complaint...

Since then today i waited if my account automatically gets verified or was expecting email from the Odexpay team regarding the verification process...
But neither my account verified and nor i recieved any mail...

So i warned them again that i am going to file a cybercrime case against them and a consumer complaint...if they did not responded to my email or didn't refund my money back.

They again gave me a message that i have to wait tomaarow then i will have to upload my kyc documents to complete my verification... And they will take more days to verify the document submitted by me...
And again there is a warning message that am threatning them...

And if i complaint or filed a case against them they will hold my account and i will not be able to claim any refund...

First of all the thing is that they haven't provided any checkbox or tickmark box to accept the terms o[censored]se...
Neither they provided any email or sms notification that i have agreed to their terms o[censored]se...

Second they haven't mentioned anywhere in the faqs and anywhere in their terms o[censored]se that it will take too much time to get account verified...

They have mentioned only that after paying the account upgradation fees... Account will be get upgraded within 2 hours...

Bu in reality no the you will not be able to withdraw any money...

Somehow i got the information about the owner of the website or he may be the person involved in development of odexpay.. or part of odexpay team.

His Name is Mr.Ashish Chand...

As i haven't used any of its services as promised by odexpay... And they have hold my account just because i am filing complaint against them...
I request you to make them refund my money back...

I am not legally bound by any of their terms o[censored]se.. as they have't provided it on their website during the process of sign up..

Attached are screenshot of the emails i have sent them and recieved from them... And the information am recieving on my dashboard...and transaction id of my paytm...

Please i want my money refunded back...

Zip code and city mentioned in this complaint are as per provided on their website...
Jun 13, 2018
Updated by Vazahat
Its been a week or more... And odexpay is not responding to any of my emails... I have reported the same issue to paytm... And they are saying that they can not revert the transaction because the transaction has been already consumed by odexpay means it has been already transfered to odexpay's bank account...

I have not received any email or any new notification from odexpay website...
They didn't upgraded my account to premium and my account is still stucked on the confirmation page that your acoount is under verification process...

Odexpay.com is a fake website...and the developer is fraud...
And when i first posted my complaint they started warning me that either i took down my complaint or they will freeze my account and will not refund my money back... But since then they stopped replying to any email or anything...

The contact no or paytm wallet no mentioned on their website is in a loop of switched off status...

Hence please help me out in getting my money back...

Odexpay.com is fraud and phishing website... I request all other consumers out there to not to pay a single penny for account upgrade...

Odexpay will show you an iso certified company status... Which i am attaching below.. but that certificate also seems to fake...because it has not been renewed for year 2018...

Please pleasd https://www.consumercomplaints.in help me to get my money back..

Jun 14, 2018
Updated by Vazahat
Odexpay.com is now asking me to verify my account by uploading documents to complete my kyc...

But they are asking me for gstin no. Which i don't own and they have not mentioned it in the documentation o[censored]ploading documents for kyc documents.

Instead in documentation of their website it is clearly stated that i only have to upload my kyc documents if my monthly withdraw transaction reaches to 14000 or above...

But i haven't yet withdrawn a single penny... And they are asking me to upload my documents...

I don't have any problem to upload the kyc documenta which they have mentioned in the documentation... That's why i go up with the account upgradation process...
But now they are asking to upload gstin too...

I don't own a gstin number. And i don't want to own a gstin number.

Odexpay is showing false information to customers before upgrading to premiym account and ask for more after upgrading and is not responding to emails sent to their mail adresss...

Attached are the screenshot of the information they have provided on the documentation regarding kyc... And a screenshot of the uploading page whete they are asking to upload gstin number too...

I just want my money refunded back by odexpay.as i have already wasted a lot of time. I hence request https://www.consumercomplaints.in to take immediate action against odexpay.com and make them refund my money back.

Now am not at all intrested in working with odexpay. All i want i my money back.

Please help me!

Thanj you.!

Complaint comments 

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Comments

Same problem.it has been 7 days .I had paid fees 499 rs on 1 JUNE. But still my account is under verification process.screen shot attached.

Kiranp24's reply, Jun 8, 2018
Still my problem has not solved .They are not giving reply of mails.today is the 8th day . Oxepay is fraud company.please help me
Still my problem has not solved .They are not giving reply of mails.today is the .Oxepay is fraud company.please help me

I just want to ask if anyone submitted the documents. I am providing you all with the screenshot.I am worried whether giving all the documents is safe ?

It says that my documents size is big., i tried all way to upload the document but not possible.today is 16 th day .Still my account is under verification process.they does not give reply of the mail. i have send.they said I am in the team of mr RAHUL SINHA.i want my 499 rs back please help.
Please upgrade my account or return my money I am very poor I gave me trust and those

Every time I am uploading the documents it is showing file size is too big can't upload the image. Tried to contact them but no reply, no reply from mail also. Please help or refund my money

Same Problem i have been money but no response from them.What the ###k the cyberCrimes are doing such a bad peoples to work in here.How the paytm allow Open Integration to them pay Money.
This is a complete bogus company and odexpay must be reported to the cyber crime authority. The website needs to be taken down. Please be very careful of not paying any money as there is no sign of any response post the money is paid as membership to them.

Be vigilant Be safe from this scamsters who take advantage of gullible people who are looking to make a livelihood.
Same problem happening with me also every time I am uploading the documents it is showing file size is too big can't upload the image. Tried to contact them but no reply, no reply from mail or msg also and paytm number is not reachable all the time .please do not stuck in their trap.it is all about fraud what they provide 6 paid survey to get people attraction on it before upgrading account.After paying amount they never response of mail and msg pleas do not pay and be careful.
Same problem is with me they have taken the money and now not opening my account please help me and refund my money.
Every time I am uploading the documents it is showing file size is too big can't upload the image. Tried to contact them but no reply, no reply from mail also. Please help or refund my money
Every time I am uploading the documents it is showing file size is too big can't upload the image. Tried to contact them but no reply, no reply from mail also. Please help or refund my money

I also invest in odexpay but they odexpay is fraud company.i also come back my money

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