Oh My Deals — Return and refund

Address:Electronic City gurugram Haryana
Website:Ohmydeals.in

Order no 4135-C dated 10/10/2020
Not happy with product and as per 7 days return policy they r not responding for taking back the return and refunding my amount
Executive harshitha Sharma [protected] who co ordinated for payment is not responding to my mails or calls.
Kindly help in getting my refund of Rs 4500 and ask them to take back their product
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ORDER #5023 - wrong product shipped - which was delivered today - 5th Nov 2020

Instead of https://ohmydeals.in/products/smart-robotic-vacuum-cleaner SMART IROBOT VACUUM CLEANER they have shipped Jallen Gabor IS25

The product delivered has no water container - the product purchased has 290 ml water container.

The product delivered has a 1200 mAH battery - the product purchased has a 5200 mAh battery

The size and type of mop are completely different. The one provided is a joke.

As confirmed by you on phone, we would like to get a refund for the product as we are within the 7 day period.

Muskan Wadhawan's reply, Nov 19, 2020
Hello did you get your money back?
order # 5328
I ordered a massager from ohmydeal but after 2nd day its not working properly. And from 3rd day i had been mailing on [protected]@ohmydeal.in as in to replace my product but no proper response provided.

Hello all, it a big scam same here I too got worst product not the same which I ordered, from past 5 days I am trying to follow them, but no response. Please tell me the process of returning the product and getting back the money..
Hello all, it a big scam same here I too got worst product not the same which I ordered, from past 5 days I am trying to follow them, but no response. Please tell me the process of returning the product and getting back the money..
Ohmydeal are selling their fake product and public are getting looted, some strict action need to be taken, I kept calling the number and sent multiple emails but no response, they shipped sweeping robot, which I did not ordered and paid 4999. Can you please help to refund the money and take the product back.. no idea where to send back the product
Where to complain about such fraud... I had ordered the vacuum robot and got the fake product which is just not near anywhere to the product shown n described while selling so the very next day I sent email to them to refund but useless.. Nobody responded. And for next two days I have been sending mails.. Don't have any hope after reading so many complains here. Now where to make complain so that no other person suffers the same loss n pain of been cheated like us.

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    Electronic City gurugram Haryana
    India
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