Ola Cab — Ola money deducted and cash is also taken by driver

Address:

121006

I was traveling to some other country for a month and took an Ola cab to IGI airport (Delhi).

Cab driver made a mistake and took a longer root and I travelled almost 8-10 KMs out of the root.

I had some Ola money in my account which is also deducted from my account even after paying the full amount to cab driver.

When I returned back after a month, I realized this and raised a request to customer care but they are not listening to me as I am late in raising my request.

I am still wondering and thinking my mistake.

Worst customer care services and their processes. Will never recommend this taxi to anyone.