Ola Cabs / ANI Technologies Complaints & Reviews

I booked and ride with ola outstation (Mini outstation - silver beat) from my location indore to omkareswar on may 11, 2019 (Cnr [protected]).
Ride fare was rs.1726. We started and completed the ride on same day evening at around 7 pm may 11, 2019.
After the ride i paid driver (Kamal) rs.1800 (Including a small bonus for him) and we closed the ride.
Now, after a couple of months i again tried to book a ride with ola but...

I used ola cab app and there is one feature coming in it ola postpaid money they give me 500₹ and not telling me anything about it that you have to pay it in future or anything just give me that so i used it i think it is any kind pramotion money or anything else after consumption of all money they start messaging me to pay the money and. After few day amount is increases day by day and i have complaint it so many time to them but they...

* i took an ola bike on 24 september, 2019 at 7 pm. And paid rs. 57 through paytm to bike rider. Now i am getting reminder from ola to pay outstanding balance of rs. 57 (Which is already paid).
* issue comes, when i am not able to book ola cab due to outstanding payment.
* i have tried several ola customer care number, several times to get my problem resolved, but unable to contact customer care executives....

The cab share company charged me 181 rupees for a 1.2 kilometre trip. Aside from 44 rupees of station parking charges, the fare breakup was horrendous. In a city where it is the only cab share company, this kind of attitude is disturbing for the end customer.
On top of that, the customer care service is very ill equipped and is not helpful at all....

Hi

I booked Ola Rental for my father on 4 Oct 2019. Since my father wanted to travel from my house(H No 690B, Sector 23, Gurgaon) to Mini Secretariat and come back which is approx. 10 Km(one side) and travel time is 20-25 min(one side). I opted for Ola Rental mini for 2 hours and 20 Km which would have sufficed my requirement.

Ola has a process of giving two OTP for any rental booking. One OTP is used for starting...

I did an advanced booking (One day advance) for a prime suv from ola, thinking that i can trust the service. When i called the driver 10 minutes after the scheduled time, he said he is almost 10 km away from the pick up location and he got the info for this ride few minutes back only. I still waited hoping that at least scheduled rides would be serviced, even if delayed. To my utter shock, after some 20 minutes he cancelled the ride. br...

Usually i am charged around 500 too 550 rs... Fr my 40 km odd trip from rajouri garden to skyview corporate park office. Today it was rs.997.. Almost the double.. And there was no traffic in the route as it wad 7 -05 am... This is a pure loot and truly speakkibg i am highly dissatisfied with these high charges. The ola cabs are aactually charging way too high even in off peak hours and in an absolutely normal situation...

Hi,
I have opted for ola postpaid service. I didnt use that for one month apr 2019. But 410 rs money got deducted against som realestate company which is not initiated by me. I have complained already to ola regarding this. This stupid ola people keep on messaging and calling for that money with 100+ rs as fine. I am getting so many messages daily that they will legal action if i dont pay money for them which i didnot use actually....

I booked a cab to arrive at a specific address (Near girls hostel) in pune. After few minutes i called the driver to ask for the time he will take to reach at the location. He picked up the call and told to arrive in 2 minutes. After 2 minutes, he arrived near the location and stopped the car. I call him 20 times to reach at the specified spot but he did not receive the call at all. Thereafter, he drove the car in front of me. It caused me...

Hi team
I booked one cab from gurappanapalya to immadihalli when i booked it was 326 after ride completed it was changed to 416 during ride how it was changed. What is this fraudulent may i know the clear details of this.
I booked with ph. No.[protected]
I am a ola customer since 6 months i didn't see this type of fraud. Whene ever the ride is starts price will be fixed but this time what happend i dont know it was more...

I booked a ola cab from auramgabad to manmad on 11th oct 2019 (Crn[protected]).
The distance is 120 km. And estimated fare was 2400/-. First issue start when the driver get down and assign another person without any information to us. Soon i contacted ola and they assure that they will monitor the ride and take action against the driver.
Later when the ride ends they charged for 327 km. Which is almost 3 times more than the...

I booked a ola cab from ola counter at kolkata airport arrival hall at 3 am on 12th oct.2019, i received the vehicle and drivers name on my mobile. I spoke to the driver also and told him where i would meet him, but the vehicle never came. I tried calling the driver, initially the call was engaged but there after the driver never responded. After waiting for almost 25 minutes i had to take a unlicensed cab as no other cab was ready to go...

Hi,
Subject mobile number will introduce me with you,

I have notice for 233 inr am getting multiple calls / sms every day to pay or face legal action.

I would like to know which i have mentioned on my first interaction with your agent following :
who has authorized you to pay my bill
why you have paid my bill which i don't know why charged to me
if you need to take any legal...

My ola cabs account is blocked. I didn't do anything. The reason for blocking my account and unblock my account immediately. I want to use this app for traveling purpose. This mistake is done by ola cabs application. When i log on to my phone number or email it says that your account has been blocked. And there is no help numbers in your website, some of the numbers i have seen. Those numbers are not working. So you must take further for...

Hi,

I booked a ola ride on feb 19th that ride was cancelled because the driver denied to pickup the duty. But i got the late fee charge of rs 40 on my ola account. I informed this issue to the ola support and they replied in mail that im eligible for the refund (Proof attached) of the incorrect charge of rs 40 and they said to pay the late fee charge on my next ride and inform them so that the late fee will be refund back....

Today booked ola cab but when path time showing 6 mins to reach the driver booked another pickup and got a new booking of ola with path time showing 30 mins, so i cancelled the cab as need a lower time, they deducted 50rs for it, then the same thing happened when i booked another ola... So a total 100 rs deducted from my account. This was not my fault as ola need to provide me cab with similar time atkeast for 6 to 10 mins but shown 30 mins....

I took an outstation cab from phagwara to zirakpur which is approx 150 kms and estimated fare shown by ola cab was 1950. But after travel the ola charged for 215 kms instead of 150 kms and took rs 650/- extra above the estimated fare. Multiple times i called ola support for resolution but after many false promises also they dint provide any resolution....

I booked a ride on 7th September, 2019 at 12:34 PM for my mother. She paid the whole amount (Rs.285) to the driver in cash after ride completion. Ola started texting me everyday recently saying that the amount of that ride is due in my Ola postpaid.
I generally ignore Ola's messages and emails as they are generally about offers, etc. but one day when I checked their message (6th October), I thought that they have made a mistake and...

I had book auto today in dombivli

The dtiver told me that he will be coming after 15 minutes but did not turn up

After waiting for nearly 35 minutes he did not turned up

He stopped taking my calls

His name is deepak ahire
He was telling location whichbwas different from the ola app

After waiting for a long time i haf to cancel the ride...

I have booked a ola bike in jaipur... I had to canceled it as driver reached at the wrong destination... After that he called me with his personal number and started abusing me. Its highly inappropriate.. And it is a attempt to malign ola services image and i am highly disappointed and angry because of the words he used on phone... His name : manoj joshi.. Ola number:[protected] his personal number by which he called :[protected] bike : black...