Ola Cabs / ANI Technologies Complaints & Reviews

Date: 5th september'2019

Dear sirs,

I used ola service on the following days.

24th june'2019 - monday - 11.09 pm - auto crn [protected] -
Secunderabad - nagole. Paid cash to the auto driver rs.231-00.

26th june'2019 - wednesday - 1.02 pm - auto crn [protected] -
New nagole - nagole. Paid cash to the auto driver rs.37-00.

27th june'2019 - thursday -...

On 28th of aug around 11.30 am, my father left is mobile in cab.
With in 2 mins of his drop he realized the same and started calling the driver.
But driver is not at all responding our calls. At times his number is switched off.
Till today we are trying to approach him.
We had logged online fir regarding the same also.

And also dropped a mail to ola customer care. But no help from ola team.
br...

I have booked a ride on Monday with the payment option google pay. And then I have paid during the ride through Google pay as asked. But when the ride is completed driver asked me to pay in cash the same amount. As it was showing to pay in cash again and he was not ready to accept the thing that I have already paid. and the most ridiculous thing is I haven't found any option in ola app to get the support regarding the issue or where I can...

Ola Cabs harrassed us at Mumbai Airport by continuously cancelling all my bookings after they called me and took my destination.

All of them confirmed to me after taking my destination that they shall be at Ola Zone P7 in 5 minutes.

Only one of them showed up and refused to take my luggage on the overhead carrier.

Ola Cabs is totally pathetic and I am going to share my experience for people to...

This situation happened today 4/09/19. I booked a cab through ola. Cab no - rj14te3965. Driver name - dinesh kumar meena... This case happened in jaipur. I was going from rambagh palace to home. I told the driver on the way home to stop for a min, i wanted to buy something.. But he used such a bad words, such a cruel behavior.. The cab is showing still ongoing. I just came out from the cab. This needs to be very serious concern. The driver...

On Saturday 31st August, I booked a OLA Auto from my place to tambaram railway station. I gave my location correctly while booking the auto. Called up driver and he told me that he will come to the pick-up point. So I came down to the main gate of my apartment complex. But by the time driver has cancelled this trip. I called him and he didn't pick my call. Beauty is they have levied cancellation charge though it was cancelled by driver. While...

After i booked ola vide crn[protected] on 03rd sept 2019 through helpdesk located in pune airport for wagholi, i contacted the driver at [protected]. He told me his reluctance and to book another cab and cancelled my trip. This has happened twice with me before also. Your cabs overcharge passengers in airport and dont want online booking to earn extra, atleast this cab. If you cant provide genuine service then please remove kiosk from the airport....

(Ticket[protected]. On 20th august olasupport wrote to me

Hi hari,

Thank you for your response. We are sorry for the delayed response.

As communicated earlier, we have initiated the refund of 1550/- to your bank account, we assure you that the money will reflect in your account at the earliest.

Your patience and understanding are appreciated in this regard. Please reply to this...

I am Rajasree K P, was using ola app and I have two accounts with different phone numbers. Without informing properly they blocked my account. One of the account have more than 500Rs in the ola wallet. Even after sending two three mails they are not even activating the account or returning the money. I don’t know how to proceed with this. More than that they don’t have any customer care contact number. Whatever number they have provided...

The incident occurred today (3 sept 2019) at 10 am.in perumbakkam signal, chennai the ola cab having registration number tn09ch 4954 tried to change lane. I was crossing him and he hit the rear end of my car. He didn't even apologize instead was shouting at me. He's very young with care free attitude and totally irresponsible. He needs to be punished to make him understand his mistake and avoid repeating the same mistakes....

I had booked a taxi from sangam vihar, delhi to mundka, delhi on 01-sept-2019 for my family. A taxi with no. Dl1rta6308 is arranged by ola company.

I had paid the fare in advance by online through phonepe app with booking id crn[protected] (Screenshort attached) but the driver named bhura also charged the same amount in cash from my family.

Please help me by refunding my money....

Sir,
I been using ola from 2015 and in recent times i come over undue behaviour of the drivers.. When i book the ola cabs for rentals or outstation, they reach my desitnation and demand for cancellation of the trip and request to pay the amount in cash.

I prefer travelling in ola, since my travel time sheet is updated and i have a travel insurance.. And i submit the same as proof of travel to my clients for reimbursement....

Sir, i booked a ola cab from mangalore airport to hotel madhuvan serai, manipal for 23rd aug 2019 online from nagpur. The booking reference was crn[protected]. On reaching the mangalore airport, i was contacted by driver mr mohammadh ashraf mob no [protected] and was told that it was a ola cab. We proceeded to manipal and stopped enroute where, i offered him lunch. He gave me some cock n bull story during the journey that he will save some...

Hi team,

Contact number -[protected]
Registered email id - [protected]@dxc.com

I made complain on 19 aug regarding excess money charged as toll on my ride from gurgaon to noida. I called support they confirmed that only one toll was there in between but i was charged rs.300. Same happened today on 2nd september it showed rs 200 at the time of booking cab and charged more money at drop that it rs 300, it...

I'm a tourist and I used ola in india.
One of the Ola driver is spamming me with inappropriate content on whatsapp and he tries to call me often! His text content is sexual related!
In the first place he is making use of customers details which is very very wrong!
I will never recommend OLA to any Malaysia users as it is very unsafe.
Kindly take action before I make this an issue to the police!

His...

Hi yesterday i went sadashivnagar to devanahalli akash hospital through ola indica car when i was booked it shows estimated cost of rs.553 dropped there and again i have rebooked in the same cab return to same place.. So final bill shows rs.1789. How it possible this is too much of cost.. Plss can u people give clarity.. Also i tried many times for customer care it's not connected.. It very difficult plss we want clarity.. Don't give customer...

Sir
I have travelled by ola having crn[protected] and invoice no. Divlugzzd156766 date 30/aug/2019 (Bill attached your referance). Bill estimate amount is rs 212 and pay amount is rs 492. I have travelled from nicco park to charnock hospital having distance approx 15.8 km but bill showing 28.1 km.
Please refund my money in ola account wallet. This is for kind information and necessary action.

Register mobile no...

I'm not able to reach ola customer care number in my support section and it comes busy all the time i try.

Ola gave me an offer discount but i didn't get it back.
Also, inorder to add google pay account it debited refundable amount of rs..1 however that was also not credited back.

Ultimately ola is cheating in india.
It cheats both the customer as well as drivers.
We are all suffering...

Dear team, i am venkatasubramanian from coimbatore and my contact no. [protected]

My crn is [protected], in the early morning the driver came was not reflective in the app. Some other person came with unwanted audio in the cab loudly in 6.00 am, he not behaved properly and with long beard and he was not looked like a driver and weared an ear phone. By request of me he not lowered the volume and even not removed the earphone to...

I have lost close to 700 rupees on the whole by paying trip amount via cash and postpaid option. I have booked for my relatives all the 3 times so they didn't know its postpaid option and they paid via cash mode. Such intentions will results only loose in dignity. As last option submitting my complaint here. Show loyalty to regular customers.
Thank...