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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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+91 80 6735 0904

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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 216

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M
Madankumarsahoo Sahoo
from Pune, Maharashtra
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driver & cancellation charges

Address:Pune, Maharashtra, 752054

I am madan kumar sahoo ([protected]) from bhubaneswar. I have been coming 1st time pune some official work. I booked ola on yesterday 9:16am (Crn [protected])
Driver park in wrong place and not wait for me when i reach driver cancel my book (When he cancel my book it needs to at least 1 call for me but he did not) and he go and slang me on marathi language.

Driver name-shaligram mathe

So why i paid 75 rupees...
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V
Vidhi Manocha
from Noida, Uttar Pradesh
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my ola account is blocked permanently without prior notification

Yesterday when i was trying to book ola auto, my account was blocked permanently that too without any prior intimation. When i called customer care they just told me your account is blocked, please write mail to know the reason. Even i was not allowed to call from that registered number as well. How would i know the reason. This is really very unsatisfied service ola provides. Even i have ola money as well but i am not able to open the application....
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A
Ayushi Kansal
from Chennai, Tamil Nadu
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charged extra amount for the ride

Address:560098
Website:www.olacabs.com

I ([protected]@gmail.com) had taken ride from paras global kutir bangalore to bangalore airport on 26th may 2018 at 09:12 pm (Share•osn[protected]. Driver name is satya and his contact no. Is [protected].
In between the ride i was aksed to cancel the ride and also after completing the ride he demanded to pay the amount only in cash. I paid the amount and also got deducted from my ola money. I asked the driver to return the amount and...
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A
AnshKumar
from Lucknow, Uttar Pradesh
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safety standards

Address:208027

Sir, recently i faced such a critical situation due to ola blocking policy that it may be great loophole in safety standards which they provide.
In case, if a lady at night gets stuck in place where no locals are offering ride so only option left with her is to go for ola, now in such case if ola blocks her account then what will she do now!
I must tell you what happens when ola blocks your account, f first off all they do it...
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N
Nehabajpai
from Bengaluru, Karnataka
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drivers misbehaving and overcharging

We took an ola auto no. Crn [protected] at 4:52 from mayur kilbil, pune to phoenix market city pune.
The driver named adam sayyed, contact details [protected] jumped the auto at one of the speed breaker and switched off his phone saying it fell down and not working. And put on the auto meter.

At destination we showed him the ola msg for payment of 107 rs but he refused and asked us to pay 150 including the auto meter...
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Y
Yajush kumar srivastava
from Bengaluru, Karnataka
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driver did not returned 320 rupay cash

Address:Bangalore, Karnataka
Website:Ola

I had booked a ola cab crn [protected] a silver etios driven by lokesh ks, i booked it from 110, 9th cross road, bhavani nagar, sg palya, bangalore karnataka to city railwaystation kempegowda majestic bangalore.. The bill was of 180 rupees so, i gave him a 500 rupee note and started to unload my luggage and suddenly he just accelerated the car and run's away without giving my 320 rupees change back... What kind of service is this?? Ola looted...
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G
gargi verma
from Gurgaon, Haryana
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unblock of ola app

Dear team,

I got the pop up saying that i m being blocked for 24 hours and can not use the services.

I would like to draw your attention towards the misbehavior, irresponsibility, careless ness of the drivers. Most of the time drivers accept the ride upon calling them they say "madam galti se accept hogi ride cancel kardo ap" n then v have to cuz there is no other way. And we are penalized.

Secondly,...
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C
contactbpci
from Coimbatore, Tamil Nadu
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against owners and their families of drivers

Address:600126

Dear ola cabs owner's
Today i have been ola booked at 08.00am on 30.06.2018, unfortunately the driver got canceled the trip unknowingly at the time of the 08.00am and also not informed to me. Because of that, i have been missed the sriadi super fast train far from chennai central station. Hence i got lost trip as well as the booked ticket money around₹. 8000/- and also subsequently returned ticket also got canceled by me therefore...
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A
ashut28
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hacked account

Address:110084

Since last night someone is travelling from my account. He travelled first from sahibabad to old delhi railway station and than somewhere in ahmadabad to airport.

I am in delhi, than how can someone use my account.
When i open app to confirm i saw number of cancellations also.
And than in few seconds app hangs and than blocked.
Contact me asap [protected]...
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K
KumarD21
from Bengaluru, Karnataka
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worst service by ola drivers

Address:Bangalore, Karnataka, 560100
Website:www.olacabs.com

I was looking for an auto for a short distance, thats wat auto are mainly meant for. First of all they do not accept the booking from electronic city to green house layout since it is short distance though i can see in the app lot of autos available close by, and it take 31rs only. Auto drivers seem to have no value for 31rs now a days. One driver cancelled the booking the moment i arrived at the venue, i can see the auto standing infront...
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Address:Kamrup Metropolitan, Assam, 781021

I booked ola cab in share catagory for 1 passenger. And today bandh is declared in city. But ola service was running so booked accordingly. I booked and had contact with driver but he said me to cancel the ride but to re book the other booking mode like mini or micro which were on date were charging more expensive. I request the administration to give such strict advice to the providers not to play with the customers. I want my money back....
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D
D world
from Kalanwali, Haryana
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driver refused to come

Address:Chandigarh, Punjab, 160036
Website:www.olacabs.com

Your driver anurag yadavhave white indigo in chandigarh. Contact number: [protected] this.

Refused to pick, he said i will not come your side u have to come this side bcoz it will take 2-3 mins and diesel waist also. I am your opposite side you have to cross the road and came here. I will not come. Other wise cancel your ride. Do whatever you want to do. This type of driver you have in your company. Please tell me who is the...
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M
Monal Pandey
from Gurgaon, Haryana
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complaint against ola driver

With deep regret, i need to inform you that never did i have such a bad experience with ola. My sister boarded a cab that i booked to head for airport (11 km away-approx 20 min) from my place. The driver took longer routes and was repeatedly driving to and fro on same route and drove 39 km and took 1 hour to reach the airport leading my sister to miss the flight. Unfortunately the boarding gate closed by the time she reached. Moreover, the...
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N
Nagbhushan Gubbi
from Nagpur, Maharashtra
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ola can prime sedan service

Address:Pune, Maharashtra, 411027

I had booked ola prime sedan for my family travel and airport drop. The information provided on the app is incorrect about capacity of the cabs to carry 4 persons with their luggage since all cabs in pune operate on cng and boot space is unavailable. This is tantamount to deficient service and cheating. I had to cancel 3 rides this morning because of above reason. Ola must compensate me for the inconvenience caused and delay in catching my...
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H
Himanshi Katariya
from Mumbai, Maharashtra
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higher charges than estimated are charged on trips

I am being charged higher fares than estimated. On 26th may 2017, this happened like twice. While going to c. P tank, i was charged almost twice the fare and also while returning i was charged higher then estimation. When i went to your support section and complained about it nothing happened. Are you going to reatin your like this? By charging alot more than what you show them, cheat them and do nothing about it you will only lose them....
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S
Songbirds
from Mumbai, Maharashtra
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wrong fare charged

Address:Pune, Maharashtra, 411033

Ola cab service providers have charged me 7000 rupees for traveling from pune to kolhapur. After correcting the drop location it still showed wrong location and charged for two way services. One way service is only available for pune to mumbai. It's a horrible experience and even ola driver didn't said a word about it. After correcting the drop location software showed kolhapur bus station antop hill mumbai. Driver noticed it and said drop...
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S
SwarnavGH
from Hyderabad, Telangana
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invalid and wrong billing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:OLA

Hello,
Yesterday(27/05) I booked a cab from Airport Terminal 2 Delhi. At the of booking the amount which was showing Rs.629, however when I reached my destination, they charged me Rs. 929. After asking from the customer care they said there were Rs.300 charged for Airport parking. I wanted to know if there are some charges then why it was not showing at the time of booking. Now I talked to Mr. Vikram Singh and he said we cannot refund...
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Address:Pune, Maharashtra, 411014

Hi,
I have booked cab from soiltech (India) pvt ltd. Plot no 119, subplot no 39, ramtekdi industrial area. Near sangam press. Ramtekdi, hadapsar, pune 411013.
My drop point is kharadi just 8.7 km.
Cab number - mh 12 pq 1860
But cab driver traveled with wrong direction & i am new in pune city, i didn't know about roads, and cab driver moving me at wrong places.
When i realized that cab driver moving me...
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B
bharathee
from Mumbai, Maharashtra
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payment fraud by driver

Address:560093

Hi,

I booked a cab for my guests on may 15, 2018 (Reference no. Crn[protected]). I just realized on may 21, 2018 when we were casually discussing about something else that your driver collected a cash of rs. 300 while the trip charge only rs. 259 and that also was already deducted from my ola money account. I would have been okay if it had happened by mistake. But i don't think that was the case. I find this to be a fraudulent...
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P
pkroutray
from Yaval, Maharashtra
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appeal for waiver of cancellation charges

I am sixtynine years old and from bhubaneswar orissa with mobile no [protected].
I had booked ola from my mobile. I do not get the driver's telephone number and generally get calls from drivers to cancel the bookings. As they are from far off place and disconnect. The penalty is being levied over me.
I appeal to exhonerate from the penalty of rs 150 so far on me. Today i got an otp but could not get direction where to feed.br...
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