Ola Cabs / ANI Technologies Complaints & Reviews

I paid the money through cash but it's showing pending in the app...

On time of booking driver called that he will only take payment in cash and after droping I completed the payment but ola is still not updated that and asking for money pending.
Date of travel: 1/6/2022...

I took a ride on 19th June from Anand vihar station to Gurgaon. After sitting in cab, the driver said he will only go if cash is paid. I confirmed him that I will pay cash Rs.1200/- which was the initial amount shown. After reaching destination, i paid him cash but the driver did not updated that cash was paid and my Ola postpaid was deducted for Rs.1401/-.
When I raised a complaint with Ola, they talked to the driver. Strangely, Driver...

Ola driver do fraud with me
Ola car Maruti Suzuki desire car number UP 32 MN 1968 driver take payment 2 time and they say they will return when I call him after some they blocked me driver mobile number [protected]
And mobile number is [protected] please take any action against him thank you...

Paid driver Rs.86 in cash after ride aince he refused to accept ola online payment. Now app shows me pending payment again. Will not pay twice. Please resolve. Google pay screenshot attached. Match driver name to gpay name....

Hi team,
I am Vikrant Korde ola's customer from past 5-6 years, two months back I took a ola money emi for Myntra purchase of 3279rs but as the cloths were not good I had to return it back to myntra for which Myntra returned 2128rs amount to ola but now ola customer care is not at all helping us. We need your help.in this concern asap as they are saying we are taking legal action against you. And this behaviour is not proper as I...

I paid amount to the driver in my previous ride. But receiving message that over due amount to be paid from ola money.

Kindly check with the driver and close the complaint....

Respected sir I have been writing you this email notification to inform you about the issue related to the ola cab service
It is my humble request to inform you that the AC was not working for ola cab on my booking number as given to you in the screenshot please have a look

Tue, Jun 14, 11:32 AM CRN [protected]

please do the due diligence and respond to us on the needful request

What I...

I booked Cab from Jalandhar to Chandigarh with Fare of Rs. 2746 through ola app.
At the time of arrival driver told me to pay toll as well and final bill amount which i paid to driver was Rs. 2956/-

He took the money online and left. After some time, I received message that Rs. 5000/- has been debited from Ola Wallet( Credit facility offered to customer by Ola)

I never asked to give me wallet credit....

On 18th May, I booked a cab through Ola App from HSR Layout to Basavanagudi. The booking reference number was CRN[protected] . The fare shown at the time of booking was Rs. 295. But, at the end of the travel, I had to shell out Rs.439/- On inquiry, I was told that it was surge charge. It is totally unfair to charge the customers without even intimating. When I had reported similar issue in the past, I was provided with refund. But, my Ola...

I’ve been following-up Ola team on the below email ID's for more than 25 days; that the dues on my Ola Postpaid are incorrect as I’ve paid the driver directly by cash after the ride; requesting to do the needful to have corrected or written-off.

But I haven't got any reply so far by either one of them; but I am getting continuous calls from their automated calls / Call-Centre personnel / SMS / WhatsApp threating messages...

I Was booked OLA Return Cab on Dt 24th May'22. against CRN no : [protected]

we covered only 125KM distance, and fare should be Approx. not more than Rs 1500

And total time with halt 5 hours approx. but they created invoice Rs 11624 which automatically deducted from my wallet,

for same i am trying to contact OLA Customer care but they don't bother about my issues.

requesting you pls...

I had purchased a used car just 2 months ago from OLA cars, I had asked sales person to check all mechancial issues and challans before selling this car to me and sales person Dharamvir had stated I have checked each and everything, there is no fault in the car and Challans are being taken care before transfering this car, I has taken their words as I was not able to check challan details online, as previous owner has number registered with...

Hi sir

I have beed charged by the driver and ola postpaid for the same trip and ola is not refunding the amount even after 45 days of the trip...

Hi team, my support ticket number is[protected],
on 16th may 2022 i booked schedule ola outstation ride for my sister (who don't know about such a long route about 149 Km just wants to reach her home from another location) to (gagan Avenue society, kondhwa, pune) from (century park building, pooja nagar, mira road) from the app for morning 7.30AM.

NOW when driver went at pickup location 10 minutes late. he ask for cash...

I had availed ola services on May 30, 2022.
I cancelled once as driver asked me to pay ola parking charges cash. But I was charged cancellation fees. Similarly in the next subsequent ride I was forced to pay cash for parking and simultaneously i was charged in my bill also. I had raised complain on the mail id provided but no one responded.

I did not make the bill payment on the due date as no one responded, now they...

I wanted to close my Ola Postpaid and for the I sent an email on 3rd June, 2022 but there was no response, I sent a few reminders but all in vain. Then I wrote to the grievance team on June 7th, 2022 but no response from there as well.
This is a pathetic company in terms of customer service. Many customers a facing issues with this company as they don not provide any customer service and we cannot reach them as there is no direct...

Ola bohot extra charge Karti hai yeh book karte time diff charge and ride over hone ke Baad tax add karke diff charge karte hai and itna charge karne ke Baad bhi inke drivers arrogant behave karte hai, ac music khuch on nhi karte, ride beech ma rok ke extra charge mangte hai ya beech road ma taxi se utarne ki dhamki dete hai, complaint karne ke Baad bhi ola koi action nhi lete na hi respond karte hai, mere bohot paise waste hua, please is...

ORIGINAL COMPLAIN:
I made several complaints on the OLA customer care no. but the problem is not resolved yet.
I booked the car for my female friend from Dwarka Sector 13 to Divya jyoti college of engineering at 2:47 PM.
These are the following complains :

a) The car broke down 4 times during the ride.
b) The driver ends the trip in between (before 10 Km to reach the destination) citing i be charged...

My complaint is stuck with Ola Support since April 2022. They keep promising to resolve the issue. But I have been receiving continues calls and messages regarding payment. This is just harassment and intimidation by Ola. There is no communication between collections and support. I have explained over 20 times. Clearly there are no systems or any sense of organisation in this company. Please help me get a response from Ola Support to resolve...