Ola Cabs / ANI Technologies Complaints & Reviews

I have been an ardent user of the ola cab service in mumbai. i was very happy with the ola share option as it was economical and convenient to me. but regret to inform that i recently booked ola share while it showed me 2 min on the main page and as i went in and confirmed the time became 10 min! i cancelled the ride and tried booking again... same story... 1 min and then on booking 10 min...!! i cannot wait for 10 min in the wee hours of...

I am writing this mail to bring into the notice of the concerned authorities of ola cabs a severe problem/ issue that i have been facing for past 30 hours now.
Yesterday evening i took a cab from enkay center (gurgaon) to chattarpur (osn[protected], driver name: om veer singh, booking no: [protected]). five minutes after i got down at chattarpur i realized that i had left my phone (moto e2) in the cab itself. i immediately called the...

Today in afternoon at 1:30 pm I booked a cab from ola app.
I was travelling alone with my three year old son. I told driver that I need a drop of shastri nagar.
But he refused to drop me in front of my house and dropped me in mid way. I requested him that I am unwell and I can't go by walk till my house with my three year old son. But he started misbehaving with me. And speak very rudely.
And in the end he also abused...

I booked a cab selecting "ride later" option in ola app on last friday (1st july, 2016) from navalur. the scheduled time is 6:45 pm. i received a message, the cab details will be shared 15 mins prior. i was waiting for the from 6:15 pm. i received a call from ola customer care at 6:30 pm, first of all, asking me to confirm whether i want a cab, as some driver has told ola that i have cancelled. but i confirmed that i need a cab. at 6:40 pm,...

A bitter experience I had with Ola Cabs in form of providing service(06-JUL-2016). I had a booked cab at 6:10 PM. After few minutes, driver called me for confirmation & asked for destination place. I was waiting for the cab from past15mins at the pickup point & the cab drive din't even arrive at place to pickup. He had cancelled the booking & same was informed to Ola Support to provide an alternative service they where not ready for that....

Before booking ola mini cheeked rate card from andheri to ghatkopar show approx rs, 175 to rs, 200 after booked ola mini approx 10 kilometer travel from andheri to ghatkopar bill is rs, 355 how it calculate please knew me

Category base fare distance fare wait time fare ride time fare cancel

Mini rs 80 for first 4 km rs 10 per km n/a rs 1 per min rs 50...

It has been observed from the past many weeks that Ola cab service is very unreliable in Baner/Balewadi area of Pune. It shows on the app that there are some Ola cabs in the locality and the ETA is shown as 10-15 min.
Even after booking confirmation, the driver never turns up. We can see on the map that the cab is just waiting idle. And after a while when we call up the driver he gives some lame excuses like he did not have the number...

Hi,
Greetings.
This is to bring to the notice that my wife and my mother booked an OLA cab today in the morning 06/07/2016 .
the car details are as follows
Swift Dezire white WB 19 G 6971
Driver name : Sanjay
contact no: [protected]
owner name : Swaraj
contact no: [protected]
My wife by mistake left the phone in the car, and after she got down she realized that the phone is missing...

As i was traveling from malviya nagar to okhla phase-3 on[protected] in the morning for office. got delayed and informed driver of the same. driver agreed to wait. when the journey concluded the driver demanded extra waiting charges.informed that ola already charges whatever extra that are deemed necessary and he is not supposed to ask me for more. driver got agitated and started abusing loudly and make threatening gestures that alerted my...

I booked the cab but however not taken the ride. It was a cash on departure booking so I haven't paid any cash but on the invoice it has been mentioned that amount has been paid by cash. Please enquire into this matter to check possible fraud circumstances & respond at the earliest. If there are conditions of fraud, take strict action against driver. I have seen many cases in which driver himself take ride.

Waiting for a response...

I have booked ola cab from my house in Amritsar to wagha border which is only 33km. Thr vehicle number was PB01A2623. the driver name was mohan singh. He dint tell.me before the ride about the charges and anything and charged Rs 954 and said that there is package and no meter reading charge.wagha border is in Amritsar then why to charge so high.

I booked cab on meter then why dint he tell.me about package n all before the ride?...

Ref CRN No.[protected]
I had requested a cab for the airport on 05 Jul 2016. Chandrasekhar, the driver said he will be there in 5 min because of traffic. I accepted the same but he went to different location, again I explained him the location and requested him to reach. The driver assured me that he is coming in next 5 min. as I was getting late for the airport. Next thing I get a message that I have cancelled the cab. I got a call...

I started my ride from howrah station to airport no.1 bus stop. I was taken in a incorrect route resulting loss of 1 hr despite my route instruction. The driver intentionally took me in incorrect route. I cancelled my drive in the midway and made payment of rs. 241/-. It was only 6 kms from howrah station when i cancelled the trip in the anticipation that today the billing will be more than rs. 500/-.
I knew all the route in kolkata...

I booked your cab on 27 jun 16. cab driver name (balbir [protected]) (dl 1rta 1886) (crn[protected] white indigo. when i reached to my drop point i gave 520 rs to the cab driver as bill was 116 rs, bt cab driver said that hes not carrying change and same i was also not carrying change. then he said i dont have change gave me change its your problem if you are not carrying change. i want my money right now and said im getting late again i rquested...

Ola driver Mr. Shivalkar was driving Maruti ca bearing no.MH-04 GD-5811 on 05.07.2016 around 10.30am came wrongly on E-tag line at Dahisar toll crossing. He took illegally right and intentionally pushed his car and rammed in my car. He was adamant and made intentionally scratch on my car. After this incident police came asked him to resolve this issue. He put car spray on damaged part of my car and tried to escape himself by this act. It...

I had booked a cab at around 1 am on 1stJuly'16. I was informed that i would get the cab in 7 min. But even after waiting for some time there was no movement in the waiting time. Tried calling the driver numerous times but he didn't answer. What are we supposed to do at 1 am if somebody is not replying your calls. Should we wait further? So just cancelled the booking. And now i have been charged Rs 50 for no fault of mine. It is not about...

Dear Sir,

I Booked OLA on 04.07.2016 - 5 times

Service Good

But one time CRN[protected] below attached Driver Chinnathambu Mistakenly Joyney Start & stooped Immediately.,

With out Start Journey I Lose my OLA Money 102

Kindly Reimburse

Regards,

Babu
[protected]...

I have to write this as i have left with no other option left.

My ola account which i have been using for past some time now, has been blocked on monday 04th of july, 2016 on allegation of multiple cancellation being done from my account.
I am daily commuter from gurgaon to rohini as i am working with an mnc in gurgaon and due to strict timing, it usually gets late while returning and hence i prefer using cab to back...

Called for a Ola Mini from G.K Part I to Noida Sector 29 on 3rd July, 2016 at 9 p.m.
Two drivers confirmed; (first one who made us cancel the booking and then the second one) but when told about Noida drop, they refused to go after wasting more than an hour; half hour each. Drivers were Vavuan [protected] and Saleem [protected]
They said they were going in other direction/or towards their home....

I am feeling disappoint with the misconduct behaviour of service employee regarding our phone of model asus zenfone 5 which is being lost on 04 july 2016 at around 9:30pm in ola cab number - DL1Z 2719 and driver name Ram kumar shahshankar mobile number -[protected]. I need you to look in this matter as it is very urgent....