Submit a Complaint
Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
1
Updated: Feb 20, 2026
Complaints 9505
Resolved
242
Unresolved
9263
Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Car Rental
Ola Cabs / ANI Technologies

Ola Cabs / ANI Technologies reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
christina carmel
Dec 21, 2021
Report
Copy

Address: chennai

This is regarding for the dispute in ola money postpaid .
I was booked a ride with OLA on 17th Dec 09:17 AM, Auto CRN:[protected].
While booking the cab I was opt for cash for the ride and paid to the driver. But after finishing the ride receiving an SMS from ola postpaid has also paid for the same ride.
Now OLA asked me to pay Rs.65 in OLA money postpaid wallet.
I didn't opt for this service without informing the customer OLA implemented this mode into my ride.
Why I should pay again twice. I reached to the customer care end no of times but no response received regarding the waive off. They just sending the automated mails only (ref#3860239, 3873234).
I am tracking this from 17th dec they said within 48 hours i will get waived off but still i didnt.

Please help to waive off the amount Rs.65 in my OLA money Postpaid.

Regards,
Christy
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    ssameeth
    from Chennai, Tamil Nadu
    Dec 21, 2021
    Report
    Copy

    Address: Office of the Director General (Highways), No 76, Sardhar Vallabhai Patel Salai, Guindy, Chennai-600 025
    Website: consumerscomplaints

    I am 57 years old and an Ex-serviceman of the Indian Army. I was travelled with my wife on Oct 16, 2021 atabout 8.30 PM from my home to Dr. MGR Central Railway Station to celebrate our Corps Raising Day farewell at Palani. I booked a Prime Sedan (White Swift Desire) and driver was very good. Driver dropped us at Railway Station (CRN[protected] and shows the amount required to be paid was Rs. 270/-. I paid the amount of Rs 270/- in cash to the driver concerned without sharing a single word and just said to him that Thank you gentle man. But till date frequently I received the message to my mobile that " Your last Ola ride of Rs 270/-is more than 60 days due. Clear your dues immediately". This is not acceptable level at any one and sending such messages without confirmation is not good to anyone else even a your esteemed cab company. So please go through it and rectify the same immediately. Thank you
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kaurvaki
      from Mumbai, Maharashtra
      Dec 21, 2021
      Report
      Copy

      Address: Mumbai
      Website: Ola cabs

      I have travelled in Navi mumbai through Ola cabs and paid money in cash to driver but in Ola app it is showing as payment pending and I get messages to clear the amount. I have tried to reach Ola customer care number but none of it is working. I have also tried to lodge a complaint through app but there is no such option available.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ANURUPA MANEPALLI
        Dec 21, 2021
        Report
        Copy

        I paid my fare through cash, but the Ola app is showing payment pending status.. please resolve
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Versatile motion
          from Chandigarh, Punjab
          Dec 20, 2021
          Report
          Copy

          Hey
          Same fraud happened with me too. Today i took a cab from ramgarh panchkula to ambala materhi jattwala. Approx 40 km one side. I took a round trip. It show would be approximately 1500 rs. I spend 9 to 8 hours at my destination. my trip was under cover for 11 hours and 121 kms. But when i reached back to my location the bill show 2160/- for 191 kms travelled that's impossible for same distance. And driver took 350/- twice for tax which he never give to anyone. And an ola person call me to ask how much you pay for ride. I told him that driver fraud with me and took 2160+350/-. Then he suddenly cut call after say ok have a good day. I can't understand anything. Can someone help me.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kapil Kumar1
            from Bulandshahr, Uttar Pradesh
            Dec 20, 2021
            Report
            Copy

            Pls understand my complaints in below mentioned words.
            On 09 Dec 21, I have paid ₹1492/- twice from my credit card for only one trip because payment status showing try again (two receipts of transactions attached) before ending trip. After trip ended, I have paid ₹39/- in cash to driver because my trip total amount was ₹1531/- instead of earlier estimate of ₹1492/-. I just want you to understand that I have made two transactions of ₹1492/- for one CRN[protected]. Please resolved the issue and get issue refund because for one trip two times money is deducted.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              eskumar2000
              from Chennai, Tamil Nadu
              Dec 20, 2021
              Report
              Copy

              Threatening and extra cash taken by driver

              Website: www.olacabs.com

              Hello,

              I have travelled in mysuru using ola from Sayyaji Rao road to Raddison Blu, Mysuru on 28th November at 6:43PM. Auto details are KA09A0885 vide CRN[protected]. Driver name: Mohammed Sujath. Problem faced was
              1. Driver picked me up and asked if I am staying in Raddison Blu. The moment when he got my answer he started demanding more than the money that is coming in the bill
              2. Throughout the entire journey...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              P
              Parveenchauhan890
              from Mandi, Himachal Pradesh
              Dec 20, 2021
              Report
              Copy

              Address: Delhi

              I booked single ride ola cab from cosmos greens Bhiwadi to MG Road metro station gurgaon.The estimated distance shown while booking was 50 km and fare was rs448.When I reached my destination I was charged rs 1106 for 98km distance and rs 600 for toll tax .whereas actual distance is 50 km and toll tax is rs 70 for single ride.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lakshmi Gayathri
                from Hyderabad, Telangana
                Dec 20, 2021
                Report
                Copy

                OLA HAS NO PROPER CUSTOMER SERVICE AND IS LEAST BOTHERED ABOUT THE CUSTOMERS!!! I have raised a compliant on 27th OCTOBER to '[protected]@olacabs.com', have received no meaningful/helpful response and it still remains open.

                Details: I have taken an OLA ride on 23 September, 2021 . Below are my ride details:

                Prime Sedan
                CRN : [protected]

                I have opted to pay through Gpay, but paid the fare to the driver's personal Gpay account, on his request.

                Attaching the image of payment to the number via Google pay. You may contact the driver, for the same. Blurred the account IDs. Hence get it touch with your staff, confirm, verify and remove the due from my linked OLA account ASAP!!!

                Regards,
                Gayathri
                Jul 30, 2022
                Updated by Lakshmi Gayathri                 You have never got back to me regarding this.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Joy Sinha
                  Dec 20, 2021
                  Report
                  Copy

                  Already paid through GPAY.
                  Rs 300
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    farah mir
                    Dec 20, 2021
                    Report
                    Copy

                    I took a ride of ola cab I paid driver using gpay..but the ola app sending reminder to pay again
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      F
                      farah mir
                      Dec 20, 2021
                      Report
                      Copy

                      On 15 th December I took a ride of ola and I paid to the driver using gpay. But from that I am getting the reminder that your payment is due. And am not able to book another ride
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pratick B
                        Dec 20, 2021
                        Report
                        Copy

                        I have changed the payment mode to cash and booked ola auto. But once the ride got over the payment mode is still shown as gpay. Driver insisted that he can accept only cash and hence paid him cash. But still it's showing as pending amount in Ola app and unable to book cab/auto/two wheeler for any further journey. Please help.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Afrooza
                          from Delhi, Delhi
                          Dec 20, 2021
                          Report
                          Copy

                          On 14th of December Tuesday evening around 4:22pm, I had booked ola for my parents. For this ride, I paid by the cash Rs439 to the driver. But in the app the status showing pending. Regarding this I called the driver several times but he said it will automatically disappear the status But it's still showing payment pending. Now because of this I'm not able to book any other ride. Pls do the needful.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rashmi Karan Bardoliya
                            Dec 20, 2021
                            Report
                            Copy

                            Address: D 801 Venkatesh Classic Handewadi Road Hadapsar Near Tuljabhavani Mangalkaryalaya

                            On 11th October we took trip from Ola cab and after the trip was completed we paid cash to the driver now it's still showing payment is due.

                            We tried to reach to driver after seeing the pending bill. He said we need to do something from our end.

                            Tried to reach out to ola support but it's of no use.

                            Need help to get this issue resolved.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SwethaBaskar
                              Dec 19, 2021
                              Report
                              Copy

                              Hi,
                              I have booked ola for my relative through my account on Dec 6th and they have paid the amount in cash for the journey. But the payment rs.218 is showing pending in my account till now. Please clear this as I am not able to book any ride after this.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hari Priya B
                                Dec 19, 2021
                                Report
                                Copy

                                Address: Hyderabad

                                On Thursday, December 09, I took an ola ride With an estimated fare amount of ₹410, later when I got off the cab, the trip hadn’t ended on my phone and the drive asked me to pay the shown amount that is a whopping ₹769. I was in a hurry to reach office so I simply waited for the trip to end on my phone and pay him accordingly. So I am told the server is down, I pay as I am in a rush to resolve the issue later. What happened next made me delete ola from my phone. The trip showed that I took a short ride of 2.4km costing ₹101. So even when I try to choose the option of I was charged a higher fare, the automated message would say I paid lesser I.e ₹101 for a booking costing ₹410. Ola should really get their ### together!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jaishree Verma
                                  from NEW DELHI, Delhi
                                  Dec 19, 2021
                                  Report
                                  Copy

                                  At the end of the ride, I paid the ola driver in cash however my ola app shows an urgent need to pay the pending amount that was from last ride.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Indiaj100
                                    Dec 19, 2021
                                    Report
                                    Copy

                                    We travelled from Secunderabad and the price agreed was 264 and upon reaching the destination the driver demands 310 as he claims that is what is showing on his side.

                                    Not sure if ola is doing some illegal practices as it showing one price to passenger and another price to the driver or the drivers are manipulating any glitch in the software!! It is totally disappointing and rip-off in addition to the rude behavior of driver!!

                                    This happened multiple times and need immediate action!!!
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Asif Hamid
                                      from Bengaluru, Karnataka
                                      Dec 19, 2021
                                      Report
                                      Copy

                                      Address: Bangalore india

                                      I have booked this cab for my brother and payment method i opted was ola money but at the end of the trip. Driver demanded the money from my brother and my brother without knowing that its a prepaid trip, he paid the entire amount...this is disgusting...i am not expecting this kind of service from you people...i am using ola very often, but from now onwards i assure you that i ll never use it and i am going to complaint against you in consumer court and i am sure i will write about this incident on every social media platform...i want my amount back asap...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        GTS Car Rental / GTScab.com
                                        1
                                        (9)
                                        Wings Radio Cab
                                        2.7
                                        (32)
                                        Easy Cabs
                                        1.9
                                        (219)