Ola Cabs / ANI Technologies Complaints & Reviews

On 12dec 2021 i booked a cab From rajeev chowk, delhi to sec 15 gurgaon.The payment was through Ola app(phone pay) but could not proceed the same due to system error. so i pay the driver online on his number. The amount was Rs.531/-. After the ride ends my ola app still showing pending amount Rs.531/-. So i didn't pay the amount.so i complained about But i got the reply to pay the amount first and then will refund the amount. But still didn't get any refund. I request please refund the amount as soon as possible.Please do the needful at the earliest.

Not sure how to iyyiu

I have paid my driver in cash but the ola app is not reflecting the same and showing amount due for payment.this is also stopping me from my next ride

The payment was made in cash
But since one or two months I'm receiving a message from ola
That my payment is still pending.
Requesting you to kindly resolve this issue or I have to take a legal action against your technical services.

I used OLA Drive service today. Due to a negligent driver, the car I had rented out from OLA incurred a scratch near the left rear wheel. OLA chose to collect damages and I was happy to pay. However, they deducted the entire sum (2000 INR) deposit amount. Interestingly, they quoted damage charges as 1694.92 (excluding GST) and eventually, charged GST on it to arrive at the figure of 2000 INR. Very conveniently rounded off to the exact sum that was help as deposit from me.

Despite contacting support for multiple times, I get scripted replies from people/bots who don't even read my side of the story. The scratches can be fixed with a marker/deep paint under 700 rupees that I've offered to fix myself. However, I have had no meaningful correspondence from the company.

Dear Sir/Madam,
This is in reference to the Ola Ride which I have booked for my friend from Begumpeth to Kondapur in Hyderabad today, i.e. on 15.12.2021 around 8:40 AM.

The amount paid for such a short distance was Rs. 122. After the ride ended, my friend received a cheap message from the Ola Driver on Whatsapp. I am attaching below the screenshot of the same.
This behavior of Ola with its customers is totally unacceptable and unprofessional. It is really shocking to see how these drivers are behaving with the girls in the broad daylight. I am shocked and disappointed that how Ola is recruiting such cheap people in its Company. This is really unsafe for female booking ride through OLA.

I am providing the details below for your immediate action:
Name: Vivek Chary
Mobile Number: +91 [protected]Vehicle number: TS11EU9382Tracking Link: http://olacabs.com/track/25eru35rp6

I am waiting till the end of the day today, if now response or action is taken or no satisfactory reply is provided to me, I am going to complain to the Police Station about the cheap behavior of Ola Driver as well as OLA Company who have employed such a person.
Further, if I do not receive any response, I will be posting everything on Social Media accounts and tag Ola, regarding such unresponsive answers.

Contact me if you require anything else:

Madhur Gandhi
+91 [protected]
Email: [protected]@gmail.com

My ride on 15th october - from vertex panache to ikea store in hyderabad at 7:03 pm . Driver name Asif Ahmed
CRN[protected]

Payment of 502 was made by phonepe.
Attached is the picture of the payment made.
But ola says payment is pending.

I book an ride from ola on 13th November..I was waiting at the pickup location. I had luggage and kid with me, then driver called me and told to come at bus stop which was at 6 to 7 min walking distance..I told him to come to my pick up address as I am having luggage..He said ok on call but then after 2 min i got message that customer cancelled this ride and I have been charged Rs.50. Thrn i again booked another ride. As it was COD ride i paid my ride and cancellation charges as drop Address.
I had highlighted this issue to ola customer care they told me that refund is in process it will take 5 to 7 days ..And I got this reply 3 times..I kept i on contacting them and finally on 3rd Dec they told me that they have isued voucher which is valid only for 1 month that is till 3rd jan..I told them that this is of no use to me as I am not going anywhere in next 3-4 months but they refused to refund.
This is totally nit acceptable and I want an action on this. They should refund my 50 Rs as I had not cancelled that ride

Email ID: [protected]@gmail.com (registered with Ola)

On 2nd December 2021, I booked an Ola Auto Ride, which was an online payment ride via my linked Amazon pay account. My relatives were travelling in this ride.
After the ride got finished, driver refused online payment and demanded cash and said I don't have any account in Ola. On trying to reach Ola Support I could not connect. Then I had to forcefully pay the entire...

I have already paid cash to the driver but ola app is showing outstanding payment

I have already paid to the driver in cash, but ola money notification says my payment is pending and I am unable to book new rides

Our address had autocorreted and we didnt know about it so when we told your cab driver that we would change the address the started being rude and said wouldend drop us there and was asking for the full fair without doing the work and is now xlcalling and harrasing us sinces please do help us or might have to uninstall your app

I have travelled on september 16th by ola cab and paid by cash due to network issues couldnt pay by online. till today ola is locked for me due to this and i couldnt use it.

Please resolve my query? If it is not resolved I have to uninstall this Ola app so please request to Ola company resolve my issue why I paid again whenever I paid cash for this ride?

Respected Sir,
I Dr Jasleen Kaur wanted to inform you that I took a ride from Ola on 7th Nov'21 at 3:13pm from Banglasahib Gurudwara to Shastri Nagar with having CRN- [protected]. My driver named Naresh kumar having White WagonR asked me to do cash payment which I did but my app still showing pending status. I called driver again but he is not picking up a call.
Kindly look into the matter as soon as possible as I am your regular customer which you can check from my history. If this is not resolved I couldn't use this app furthermore.

I have paid cash to the Ola driver but in the app it is showing payment pending. Please solve this issue.

I have paid the driver in cash but in Ola app status is shown that still the payment is pending.. kindly resolve the issue asap

I paid in cash of Rs 248 to the ola driver but still showing as pending payment in my ola app. Now because of this I'm not able to book any other ride

Hi,
Today morning I have tried to Book ola,
Each time driver calls me ask for drop location and cancels ride.
It happened twice and there is no third booking for 1 hour
At last I took some walk and taken ride (offline) to home.
If I have taken offline ride, then I may have reached 2 prior to my location.
The ola rider have harassed me for not saying location with harsh words.I tried to call him back.but there is no response .
Ola should need to compensate for wasting my valuable time in the morning, money and for mental harassment.

In the morning everyone have a lot plans to go out do their works, but ola scattered all the plans with their worst riders, this so not at all acceptable.

Payment has been made via cash still I'm getting payment due reminders from Ola auto