Ola Cabs / ANI Technologies Complaints & Reviews

I book an ride from ola on 13th November..I was waiting at the pickup location. I had luggage and kid with me, then driver called me and told to come at bus stop which was at 6 to 7 min walking distance..I told him to come to my pick up address as I am having luggage..He said ok on call but then after 2 min i got message that customer cancelled this ride and I have been charged Rs.50. Thrn i again booked another ride. As it was COD ride i paid my ride and cancellation charges as drop Address.
I had highlighted this issue to ola customer care they told me that refund is in process it will take 5 to 7 days ..And I got this reply 3 times..I kept i on contacting them and finally on 3rd Dec they told me that they have isued voucher which is valid only for 1 month that is till 3rd jan..I told them that this is of no use to me as I am not going anywhere in next 3-4 months but they refused to refund.
This is totally nit acceptable and I want an action on this. They should refund my 50 Rs as I had not cancelled that ride

Email ID: [protected]@gmail.com (registered with Ola)

On 2nd December 2021, I booked an Ola Auto Ride, which was an online payment ride via my linked Amazon pay account. My relatives were travelling in this ride.
After the ride got finished, driver refused online payment and demanded cash and said I don't have any account in Ola. On trying to reach Ola Support I could not connect. Then I had to forcefully pay the entire...

I have already paid cash to the driver but ola app is showing outstanding payment

I have already paid to the driver in cash, but ola money notification says my payment is pending and I am unable to book new rides

Our address had autocorreted and we didnt know about it so when we told your cab driver that we would change the address the started being rude and said wouldend drop us there and was asking for the full fair without doing the work and is now xlcalling and harrasing us sinces please do help us or might have to uninstall your app

I have travelled on september 16th by ola cab and paid by cash due to network issues couldnt pay by online. till today ola is locked for me due to this and i couldnt use it.

Please resolve my query? If it is not resolved I have to uninstall this Ola app so please request to Ola company resolve my issue why I paid again whenever I paid cash for this ride?

Respected Sir,
I Dr Jasleen Kaur wanted to inform you that I took a ride from Ola on 7th Nov'21 at 3:13pm from Banglasahib Gurudwara to Shastri Nagar with having CRN- [protected]. My driver named Naresh kumar having White WagonR asked me to do cash payment which I did but my app still showing pending status. I called driver again but he is not picking up a call.
Kindly look into the matter as soon as possible as I am your regular customer which you can check from my history. If this is not resolved I couldn't use this app furthermore.

I have paid cash to the Ola driver but in the app it is showing payment pending. Please solve this issue.

I have paid the driver in cash but in Ola app status is shown that still the payment is pending.. kindly resolve the issue asap

I paid in cash of Rs 248 to the ola driver but still showing as pending payment in my ola app. Now because of this I'm not able to book any other ride

Hi,
Today morning I have tried to Book ola,
Each time driver calls me ask for drop location and cancels ride.
It happened twice and there is no third booking for 1 hour
At last I took some walk and taken ride (offline) to home.
If I have taken offline ride, then I may have reached 2 prior to my location.
The ola rider have harassed me for not saying location with harsh words.I tried to call him back.but there is no response .
Ola should need to compensate for wasting my valuable time in the morning, money and for mental harassment.

In the morning everyone have a lot plans to go out do their works, but ola scattered all the plans with their worst riders, this so not at all acceptable.

Payment has been made via cash still I'm getting payment due reminders from Ola auto

I had started Ola cab driving from year 2016 bt some reasons I have blacklisted from year 2018. Bt now I want to drive Ola auto. So what can i do? Now

I paid the driver in cash, but still it showing payment due, please resolve this issue

On 28/11/2021, I took up a ride using the Ola cab services and paid the ride amount to the driver in cash. Later I had to pay the amount for the second time on the app so as to proceed for my further rides. I had no option but pay for it. I raised the issue and they just gave me message that the money will be refunded within 7 working days. It has been more than the alloted time and there have been no response for any of my queries. The company doesn't have a customer care number or any kind of service related to customer care. They have been repeatedly doing this for many of the customers and none o[censored]s are able to raise a complaint on the app. I request the respective authorities to look into the matter and take stringent actions. Thank you

CRN [protected] and [protected].. both payment made as cash... They are sending so many reminders to pay postpaid for the same trip

I had booked OLA Auto on Oct 31 (CRN – [protected]) and I had paid 75 Rs rent as Cash to the Driver.
I am not sure why OLA is daily sending me SMS to clear Pending dues, which I have already PAID as CASH.

I have sent mail to [protected]@olacabs.com as well but no reply.

I took a ride from Delhi airport to my home in Dilshad Garden. I made the payment in cash to the driver. In spite of this I see “payment pending” for last ride. Here is the CRN: [protected]..

After submitting complaint to OLA they responded that: Post validation, it is confirmed that our driver partner has not collected any cash, Hence we are unable to provide to remove the outstanding for the ride.

Why will...

I paid the driver in cash but it's still showing up on my screen as 'Pending payment'.
I am
Please resolve the issue