Hi,
Today morning I have tried to Book ola,
Each time driver calls me ask for drop location and cancels ride.
It happened twice and there is no third booking for 1 hour
At last I took some walk and taken ride (offline) to home.
If I have taken offline ride, then I may have reached 2 prior to my location.
The ola rider have harassed me for not saying location with harsh words.I tried to call him back.but there is no response .
Ola should need to compensate for wasting my valuable time in the morning, money and for mental harassment.
In the morning everyone have a lot plans to go out do their works, but ola scattered all the plans with their worst riders, this so not at all acceptable.
Without our knowledge, they created post paid account. Without our consent they withdrew money from that account. We didn't select postpaid as payment however they took money from that account. This is cheating. Ola is a fradulent company. Please submit issue in cyber crime.
I raised similar issue with ola customer care. Told them specifically that I paid driver with cash. But the customer care person put me on hold stating that he is verifying with driver and then told me simply that driver denied taking payment. I disputed it. They opened a ticket but later I received email from them asking me to provide proof of credit/ debit/ upi payment made to driver. They said the issue is resolved. That's when I logged a complaint in cyber crime portal.
https://cybercrime.gov.in/
And then i informed them about my complaint in cyber crime. Now they have asked me to provide CRN number. I have shared it and waiting for an update. You can also do the same.