Ola Cabs / Ani Technologies — blocked a/c without any reason

Address:	Mumbai City, Maharashtra, 560034
Website:	www.olacabs.com

Hi team,

On 24th, i booked a cab around 4:30 pm and came from bellandur to e-city. After i finish a small work i booked an auto around 5:30 pm but the driver didn't show any sign to pick me up. Also, he rejected my second call. So, i cancelled it (That too before the time they charge me cancellation fee) and booked another auto and came home. All went well.

Now, i am seeing that olacabs has blocked my a/c because of policy violation. Strange! I have not violated any policy.

I have purchased a pass @ rs. 49 which will expire in 30 days. I believe they are doing this intentionally to fool their customers.

I already have contacted them via email and social media but they couldn't tell me clearly which policy i violated.