Ola Cabs / Ani Technologies — Charged twice for my ride

I am writing to you to raise an issue about: Cab

The issue that I have experienced was: I had booked a cab on Dec 23 2020 from Banaglore Airport to Marathahalli. Total bill for the ride was 1466 and I had paid during the ride thruogh Google pay. But it showed as payment failed and amount got debited. the driver claimed that the payment was not reflecting so I had paid the cash directly to driver. The same amount was also debited from my account and paid to ola. So i had charged twice.
I had called the driver and asked for repayment he confirmed it and said will reverse the money but he didnt.now he is not answering my call.

It occurred on: 23/12/2020

kindy contact the driver and ask to repay the money
Driver name: Mohammed Ali
vehicle no: KA53C4605
Driver contact number: 91 [protected]

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Ajith Anilkumar