Ola Cabs / Ani Technologies — Cheating and malpractices by Ola | |||
I tried to book an Ola outstation cab from Chandigarh to Ghaziabad yesterday afternoon thrice (CRN No.[protected], CRN No.[protected], CRN No.[protected]. Every time the booking was confirmed but the driver always cancelled the booking from their side or called me requesting to cancel the booking with reasons like "I don't have permit", "My cab is out of order" or "I need three hours to reach". My question is - why did I get confirmation messages for these bookings if the drivers were not ready to travel? I was shocked to see that one of these 3 drivers called me back after cancelling the booking and told me that the fare estimate given by Olacabs app is way too low than what they want and they can take me to Ghaziabad if I pay them higher amount of money. The estimate given to me by the Olacabs app for a mini was INR 3250 and the drivers demanded INR 5500. Since I had no option and had to travel urgently I had to take one of those cabs for INR 4000 after lot of negotiation and came back to Ghaziabad. I am extremely annoyed by these unfair practices. This looks like a nexus between Ola and local taxi operators to pass on customer's numbers to local operators who accept the booking to get customer's number and then cancel the booking and call the customer to negotiate a higher price for a separate trip outside Ola's records. This is shameful and pathetic. I am sharing this experience here so that others do not get cheated and trapped by Ola outstation fraudulent service Was this information helpful? | |||
3 Comments | |||
Comments
OLA is offering OLA money, but last week on 24.11.2016 when i called the OLA AUTO they are demanding for cash and not OLA MOney they have cancelled the booking then i have tried other OLA Auto driver they also asked the same, it happened with 4 OLA AUTO drivers, what is the use of OLA money?? OLA its totally waste service.
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Driver asked for cash payment of Rs 83 which I paid and simultaneously same amount was also deducted from my Ola money.
I request kindly refund my amount. The driver misbehaved & dropped me at sec-55 whereas I booked my cab for sec-56 & was in hurry to reach my destination for an interview