Ola Cabs / Ani Technologies — complaining about mid behaviour of the ola driver

Address:

Nashik, Maharashtra

I was carrying more that 20 kg stuff from big bazaar in city centre mall and i booked ola auto to go home.. Was expecting pick up from gate of mall.. Mh 15 0794 was the auto. I called up driver and he asked where u want to go. After know short ride which will be charged around 50rupees, that driver delayed a lot and was not answering call. And finally after 15-20 minutes when he reached destination started demanding to me to come on opposite side with luggage and i will not take u turn and come to mall side. He started using slang language and abusing me and denayed cancellation from his side too. Such a horrible experience at night. I ll stop using ola now.. I want some strict action should be taken against this driver and please for god sake stop sending such drivers.. Or else stop your service. Very disappointing with ola service in nashik.. I almost everyday use ola 2-3 times in a day.. But service provided is horrible.