Ola Cabs / Ani Technologies — Crn[protected], crn[protected] driver took cash and also deducted from ola money account

Address:	560037
Website:	OLA

I made a booking on 14th dec, 2016 and 16th de, 2016 for my parents from kundanhalli gate to jalahalli air force station mr ravi a car driver was the one who served. I was using ola money very first time and was unknown abt the fact that money gets auto deducted. So my parents also paid for the trip i. E rs 474 and money also got deducted from my account. Same thing happens to me also, i also paid 496 and amount deducted from ola money also. Driver dont even know how to use the software worst training support. On the very next day i called on customer care pooja helped me with drivers number and i tried calling him the whole day no one is answering the call and again was trying to reach customer care neither customer care number is answerable...
Kindly revert on this at the earlist, as i am planning this to bring the other social /digital media/news channel and then to legal authority.