Ola Cabs / Ani Technologies — disrespectful behaviour

Address:

Thane, Maharashtra, 400708

Order number:-osn[protected]
Driver name:- parag lalitkunar
Location - thane station maharashtra
Medium - ola share cab. (Wagonr)

Driver asked me to come to his location.
I was having luggage with me but i agreed to walk a bit. He made me walk 400-500mtr with luggage round and round. He was not stopping his car.

In call he was telling me "for your 70₹ i'm not going to park at road side. You are saving your money. I have to deal with traffic police."

He was very impolite rude argumentative during whole conversation.
When i finally found him he was again not listening and at the end asked me to drop off. When i denied he tried to throw my luggage outside the car from his seat and also intended me to leave the car.

When i asked him to call customer care he denied by saying "this is my car & i'm not going to take you ahead."

I asked him to cancel the ride from his end, he denied.
At the end i left the car.

(I tweeted the complaint to ola)

After 5minutes he again called me asked my location. He came to the spot and when i tried to open the door he drew away and cancelled the ride.

This was an highly disrespectful behaviour in mid of the road. All these happened in front of a fellow shared passenger.

This is an highly outrageous behaviour by him.

(I tweeted again)

I received a call by ola team but i'm not happy and satisfied till now.

Nobody is doing a charity, we are paying for it.
He is nobody to tell me how much i'm paying.
If this can happen with me then this can happen with any female senior citizen as well. What if it happens in night.

Driver behaviour
Lack of sensitivity, manners, moral responsibility.
Highly aggressive, impolite, rude, improfessional.