Ola Cabs / Ani Technologies — Driver was rude and threatening during the ride

On 23rd Sep at 10.19 PM, We have taken a ride through Ola Cab from Rajakilpakkam to East Tambaram Railway statement and CRN [protected]. Pick up and Drop points are precise. In that ride, 3 ladies and one small boy were present inside the cab.

Cab driver understood that no gents are travelling and he started behaving rude and threatening the ladies. Eventhough, the drop location is very precise Ola cab Driver started threating that what was the cost shown while booking the cab otherwise I drop you in the main road itself and leave. We have politely informed the Ola Cab driver so many times that we are ready to pay whatever the cost is showing at the end of the trip if the cost is higher than the initial fee. But still the Ola Cab driver keep on threatening and started shouting, behaved such a way make us very uncomfortable and unsafe.

I have reported a complaint by explaining the pathetic experience and the Unprofessional behavior of Ola Cab driver to the Ola Support team and also I asked me to inform me about what was the action taken against the Unprofessional Ola cab driver. Ola Support team has informed that there is no option available to let the passenger who has suffered which I feel, it is just a name shake they are filing the complaints for internal purpose.

I urge, there should be a strict action should be taken against the rude Ola cab driver to avoid such instance repeated in future for other customer. Ola Cab should put a strong action point to ensure the safety of the customer.