Ola Cabs / Ani Technologies — Drivers are cancelling cabs when i state that money will be paid through ola money

Address:

Coimbatore, Tamil Nadu, 641005

I am a customer of ola. I have rs.395 as balance in my ola money account. But today, when i booked ola cabs mini/micro, the first question they asked was whether i wished to pay money through cash/credit. When i told them that i intended to pay money through ola money since i have sufficient balance, they cancelled the journey. Though i tried to confirm the booking using my phone using the appropriate numbers, the itinerary was cancelled. Now, i am unable to book micro/mini in this city because i intend to pay through ola money.in the end, i had to take an auto to my house. It happened twice, my question is, what is the use of having a wallet called ola money? I am unable to book any further travels at coimbatore because drivers do not wish to accomodate customers who wish to pay through ola money.