Ola Cabs / Ani Technologies — drivers not oriented, and excessive billing

Address:

Bangalore, Karnataka, 560068

From: h v s moorthy, # 57, home care & health guidance clinic, yellenahally main road, near dlf, akshayanagar, bangalore-560068, tel: [protected]
Email: [protected]@yahoo.com
_
Dear sir,
I use ola cabs frequently and i wish to write about recent irregularities experienced.

On 26/07/2017, i bookedmini ola cab for my daughter to come from komarla brigade residency to yellenahally main road, near dlf, akshayanagar - paid rs. 171-00
On 27/07/2017, return ride from / to same places, paid 184-00

On 28/07/2017, i took mini cab from yellenalalli main road akshayanagar, to police commissioner's office, infantry road, fare was 264-00, but i paid rs.280 as the driver had no change.
Again, the same day, from infantry road to yellenahally main road, by mini taxi, i paid rs. 205-00 (Why this big difference in charging?)

On 4/7/2017, i booked ola cab twice from max insurance location, rv dentalmcollege road, waited for more than 50 mts, second booking taxi came and picked me after several tel calls to tell location. Is it due to that drivers are not really oriented despite keeping location maps in front of them?
'
'on 5/7/2017, once again my daughter took mini ola cab from komarla brigade residency to yellenahally main road, took 1 hour 15 mts, and charged rs. 220-00 (Where as on n26/7, the same ride was charged
Rs. 171-00. My daughter mentioned that this delayed drop was due to that the driver took different routes at padmanabhanagar and hulimaavu.

Now the question comes why such irregularities. Is it that the drivers are not well oriented, or deliberately they take different routes to increase taxi fare? And how can we make sure that we are getting honest and quick cab services?

Certainly i look forward to hearing from ola.
Thanks,
Hvsm