Ola Cabs / Ani Technologies — drivers unprofessional behaviour

Hi team,
I am using ola cab since 5 years but today’s my trip was the worst one (Crn [protected]- driver name-gurpreet singh, silver etios, amritsar) because of the following reason.
1. While dropping to my location he asked me to get out before the exact destination. When i asked why so, he told i want to go to other drop and the drop location road is convenient from this point. He quarreled with me very arrogantly.
2. Despite my request “cab ac” was not turned on while travelling.
3. Rudely behaved with my father.
4. Our 10 mins today’s travel was like 10 hours long, it was very uncomfortable because of driver’s arrogant and rude behavior.
5. He refused to take payment via paytm and also he had not change amount to return my balance amount.
Hope you will take strict action against driver so that it will maintain your goodwill and credibility.