Ola Cabs / Ani Technologies — End ride ad ola money debit if any not notified

Address:	Kolkata, West Bengal, 700019
Website:	OLA

I rode a ola xcent cab on 19th october from belapur, navi mumbai to terminal 2, cs airport, mumbai. my crn no. was[protected]. however, when i got to the airport, no notification on end journey came on my mobile and the driver said the fare was rs.611/-. i told him that i had a ola money account and the same will be debited from this. however, he said as this was not being shown in his mobile, i will need to pay him. hence i paid the amount. till date i have not received any notification. on 20th morning on arrival at kolkata, i called ola service person, a ms pooja and advised her about it. regrettably, i have yet to hear from ola, nor have i received any notification. i want to know why i did not receive any notification of ride end nor feed back? further, was i deducted the money from the ola money besides paying the driver? i had asked pooja for a clarification... but i am yet to receive any reply. if money was debited from my ola money, the same should be credited back, after clarification with the driver. your early reply will be appreciated.