Ola Cabs / Ani Technologies — excess billing - crn[protected] | |||
To attend an event at Fort Grand from my home, I took the 8hr 80Kms package of OLA rental service with price showing 1399. The total distance from the starting point to Fort Grand and Return would not be more than 70-75Km and ~67 as per google maps. Suprisingly at the end of the Trip, i am charged for 100.4km translating that it into an additional Rs.204/- for the additional distance and Rs.200/- for Toll/Parking which was never paid by anyone along with some 98/- stating some taxes. Driver was helpless stating he does not understand the billing process and noboby picks up the phone provided on "call us" option in the app support. Appreciate if you can share the travel itenary showing the 100km travel and refund the excessed billed amount with respect to parking and distance covered. Was this information helpful? | |||
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Unnecessarily blocked my account is unfair on your part and without assining any reason blocking amount is also unfair. Urgently in block my account other wise I have to proceed through legal proceedings being your customer of you, you have to provide uninterrupted services, but not like this type of blocking the account
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