Ola Cabs / Ani Technologies — excess charges for outstation trip | |||
Trip crn [protected] booked for 2 days and 400 kms for rs 6069 (Not hourly basis). Trip finished after 360 kms and 2 days. Amt charged rs9089. Explanation by ola care : trip ended 2 hrs late and so 3 days charged. This condition was not communicated at the time of booking and was not even known to the driver. Booking intimation had clearly mentioned that additional driver allowance rs 250 only payable if duration exceeds. This excess charge by rs 3000 is illegal, unfair, and loot. A refund of rs 3000 is requested to restore customer faith in ola. Hope wiser councel will prevail and a refund can be expected. Also, this particular condition which ola customer care rudely informed me when he asked me to better pay up should be highlighted in booking details in the interest of ola and the customers. Pankaj pillai [protected] [protected]@gmail.com 2e, rukshan annexe, 4, sivasankaran st., kilpauk, chennai 600010 Was this information helpful? | |||
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I am receiving registration details for other person cab bookings. my number was used to install ola app in someone mobile, that time after when ever he books cab through his mobile, i get all information regarding cab details, all cab drivers calling me..i am so irritated..please remove my number.
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