Ola Cabs / Ani Technologies — excess/wrong charge and cancellation

You may find that i am frequently using your loa cab. Since last few days i am very dis satisfy with your drivers.
I have booked the ride and it has been cancelled by your drivers. I am giving the details below:
May 2, 9.24am crn [protected] cancelled by driver
May 3, 11.49am crn [protected] cancelled by driver
May 3, 12.17pm crn [protected] cancelled by driver
May 5, 11.20am osn[protected] cancelled by driver
May 5, 11.35am crn [protected] cancelled by driver

But i am surprised that for last two rides ie may 5 i have been charged for cancellation.

Further to say that for ride osn[protected] the driver has charged rs 200 against the bill of rs 93. Since i have come to banglore from another state i could not resist more and had to pay rs 200

I hope that the matter will be reviewed by your seniors and the cancellation charges will be waved off.
I also hope that once the cab is booked and driver should not cancel without the consent o[censored]ser.
I also hope that extra charge which i have been charged to be returned to me.

I hope i will get positive response in right time and it will be also ensured that the repetition of such cancellation will be discontinued.

Thanks
Rn mahto
Mob [protected]
Mail id ramnarayan. [protected]@gmail.com