Ola Cabs / Ani Technologies — lunatic driver

Address:

Chennai, Tamil Nadu

Hi team ola,

I booked ola cab driven by surendrakumar s ([protected]). Otp: 9862 from chennai central railway station to anakaputhur via pozhichalur, i just asked the driver to drop on the way at egmore. Suddenly dont knw what happend to him he started shouting like mad guy he said in tamil "no i won't go in that way i cant do that in your way i will go through map direction only". When i asked him why are you shouting he asked me to take my luggage and get out of the cab and also asked me to pay the charges since he has started the trip. I was humiliated he insulted me in all ways. Later i got out of the cab and sent my family alone. He also stated he dont want any customer satisfaction, without customers satisfaction how can you run a co. By keeping such lunatic driving a cab will bring your brand value down and the passenger will not be safe. I need an explanation.

Thanks