Ola Cabs / Ani Technologies — My customer didn't pay and not available for payment

On 31 july a customer booked a cab (Deepak crn[protected]
For a lady and told to drop at location and end trip and what amount will show i will pay via google pay, bill amount 1311 but wen i called customer he didn't picked my call so i complaint on ola app at 1.11 am of 1st august

Ola support team called me on 5th he told within 72 hour your problem will be solved

Again i call on 7th aug

But support team send msg that costumer did not book ride ticket no[protected]How is this possible)

I called on 11th, 14th, 19th, 21st, and last 25th

Every time support team giving 72 hour time

But today 1 call support team telling ur complain has dinied by seniors

Sir 1311 how will i get

My onwer hold my 3 day payment

Plzzz sir help me