Ola Cabs / Ani Technologies — No control over OLA drivers

Address:	400057
Website:	www.olacabs.com

I travelled from Panjra Pole(Deonar) to Mumbai domestic Airport on 18th Sept 2016 at 5-26 pm Booking No CRN[protected] by OLA cabs where-in driver was Mr Noor Pasha. While booking estimated fare was shown on my mobile was Rs 180/- only... However, bill raised by the Driver was Rs.404/- because as per view expressed by the driver, he was aware of the correct route to reach Airport.. He pretended that he had seen the Airport itself 1st time on that day..In fact, I was to miss my flight almost..as a result of this situation.. After receiving my Bill on line, I had realised that driver genuinely mislead me by travelling in wrong route ..

My appeal to OLA is how OLA can appoint an Driver at Mumbai without checking his knowledge of Mumbai Airport itself...also why there was no system to monitor this system in Mumbai.. and finally how they want compensate this loss of money, time and mental agony ?

Dr Chandan Chatterjee
Director, CED, 1/9, Udyog Bhavan, Gandhinagar-382017
[protected] chatterjee.[protected]@gmail.com