Ola Cabs / Ani Technologies — OLA DRIVER collected extra cash

Address:New Delhi, Delhi, 110045

Pls ck the invoice attached, my wife paid the driver Rs 215 cash and I also before the journey started informed the driver to collect cash and he did but also collected 149 Rs from my ola money and now he is behaving innocent. I need my ola money refund or cash refund as this driver belongs to your company and I am your regular patron as per the record you can see

I hope to get a good resolution in 24 hours time and hope you will keep me as your patron.

RegardS
Sanjay Kapoor
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On 15th July 2018, 12.35 pm I have booked Ola Micro from Raipur Airport CRN [protected] to Ruabandha, Bhilai. Estimated bill was Rs 1370/-. At drop location, driver said bill is not visible on his mobile & it was taking time on my mobile as well. I thought some network issue, As driver was in hurry, I paid Rs 1400/-, thinking estimated bill is anyways Rs 1370.
But after driver left, the bill message on my mobile was Rs 832.
When I called & informed Ola on this, they are simply closing the issue without even answering the questions raised by me (Ticket[protected]. What is the reason for such huge difference between the actual bill and estimated bill? ??

On 15th July 2018, 12.35 pm I have booked Ola Micro from Raipur Airport CRN [protected] to Ruabandha, Bhilai. Estimated bill was Rs 1370/-. At drop location, driver said bill is not visible on his mobile & it was taking time on my mobile as well. I thought some network issue, As driver was in hurry, I paid Rs 1400/-, thinking estimated bill is anyways Rs 1370.
But after driver left, the bill message on my mobile was Rs 832.
When I called & informed Ola on this, they are simply closing the issue saying that it is out of Ola as i have paid in cash. Without even answering the questions raised by me (Ticket[protected], ola is closing the ticket. May i know What is the reason for such huge difference between the actual bill and estimated bill? ??

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