Ola Cabs / Ani Technologies — ola money account blocked in spite of balance > rs 1000.

Website:OLA Cab Rental Services and Mobile App

In august 2018, 2 of my ola recharges failed, but money was deducted from my account. I raised a complaint about this, and the matter was under investigation.
Now around 6-sept-2018, ola blocked my ola money wallet and ola postpaid account.
I was assured over the call that they will expedite and close this issue immediately, but it has been 1.5 months and my account is still blocked. Now they are not even acknowledging my emails. They have even confirmed that there is rs 1000 in my wallet currently, but are still not unblocking the account.
Please look into this urgently.
- riddhi
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Oct 11, 2018
Updated by Riddhi Luthra
I am getting multiple reminders/calls /emails from OLA to clear my postpaid dues via 3rd party or internet banking.
But when I still have money in my account, why should I clear dues separately. These dues should be cleared from OLA Money wallet itself.
Complaint comments 

Comments

I am Booking ola was last night sec-44 gurgaon to a block aya nagar my fare is 277 rs (177 rs fare +100 rs mcd toll tax)
But driver has been charged extra 100 rs for toll and missbehave with me he is said chalna hai to chalo vrna bhot kaam hai or utar jao gadi se. Please return my 100 rs and strictly action for missbehave .
CRN[protected]

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