Ola Cabs / Ani Technologies — Ola not refunding my money, worst service

Website:olacabs.com

I booked a rental all day ride on Ola. Driver dropped us off after 10 minutes of trip as he said he can't do all day and does not have permit for Delhi. Customer care person spoke to the driver and told him that she will file the complaint against him and told me that this trip will be correctly cancelled but I was charged for the all day rental anyways for rs 1745. It's been more than 48 hours and I have not gotten my money back despite calling them several times.
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Dec 26, 2016
Updated by sonikasng
Have not refunded my money in promised time and did not get any follow ups.
Complaint comments 

Comments

I use your given code NCR99 and start my ride at 2:15 PM and when i reached my destination its bill Rs. 219

I just want to know what is the benefit of your given code...

You make us fool

very disappointing and same is spread in my circle and suggest them never use your cab ...

Thanks for your valuable service...

Thanks
Atul
Dharamveer ([protected]) is on the way to your location in a White Go HR55X2973.

Once you board the cab please share CRN[protected] with driver to start trip.

For this trip the driver fraudently took cash and deducted ola money also .. I need refund and apology

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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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